Memory Care Community in Cottonwood, Arizona

Helena Peterson

Mismanagement, lack of supervision, lack of safety and security, lack of dying hospice procedures for mixed roommates. Lack of \"shared\" bathrooms in these 3 houses for the number of residents. Men & women share. No safe showers. No separation of serious \"Memory/Behavior\" patients from others = Chaos. Stealing common. No front desk or person at any of the 3 houses. Visitors roam in and out freely. No safe groomed grounds for walking. Staff and residents freely smoke, including \"vaping\", too close to dining, parlor, small living areas.

Michelle

We put a deposit down at Cottonwood Village. We're on hold right now, but we really enjoyed Cottonwood Village. I highly recommend them. The staff was incredible, and the residents were really nice. Even though we went at a time of masks, which they still do, but they pride themselves. They only had a limited amount of Covid cases, but they were quite honest with us about it. We left a deposit because we can't go right now, but there's a right to refuse if one comes open type of thing. We're looking at a 1-bedroom, 1-bath apartment for my mom there, but it's going to be in assisted living. You can go from independent into assisted living, and you don't have to change places. The sales director was phenomenal. They showed us a studio apartment and you make it what it is you want. It's all one big building and it's three stories. We took a tour of a studio apartment and it was empty, then we took a tour of a 1-bedroom apartment and my mom preferred that. The sales director mentioned most of the people on these floors are assisted living, but you can start out as independent living and you can transfer to assisted living based on what your needs are, but you don't have to physically move. We did not experience any food or meals, but they offer that there and the residents that we met there that welcomed my mom said the food is delicious. They have an activities coordinator and they were actually making brownies when we got there. The place was very clean.

Brenda

Cottonwood Village seems fine all the way around. They have a normal dining services, and selections if you don't like what's on the menu that day. They have an activities calendar with different activities going on all day. They have full service care, and a locked dementia care unit. They're definitely more expensive than other places, but they are also more appropriate, so you're getting what you pay for. They also play bingo, bridge, they go on outings, they have pet therapy, and a singer comes in every week. They're the best option in this area. It's a nice place, there is no odor, and everything is kept up and clean.

ASCNME227

Carefree Assisted Living Center is a small community and it is very personal. They do a very good job of taking care of my mother. They have activities six days a week, and their price is very reasonable.

Dru

My father-in-law has moved into Carefree Assisted Living Center. He is in a double room, which is a little cramped. However, the layout of the community is very nice, and the location is convenient. The general appearance and the cleanliness of it have been very good. It is very pleasant and it always smells clean. They have a garden area in the middle so that the patients can see the outdoors. They can go on the patio too and get some fresh air. It is something my father-in-law has enjoyed. He also likes the simpler physical activities because he is in a wheelchair. The food smells good. It is also healthy, well-prepared, and there's a good variety. The staff members are always helpful, attentive, and knowledgeable. They're able to answer my questions. I like all of them. They are very dedicated and they seem to be there long-term. They don't change the staff frequently, which is something I haven't seen in other places.