Continuing Care Community in Glendale, Arizona

jean A

I can not say enough about how appreciative I am of the care and compassion Quail Manor staff and the owner Colleen provided my mom for the past 5 years. I have been an ER nurse for 20+ years and have seen the end results of poor care provided to some care home residents. I never had a complaint with the staff at Quail Manor. My mom was well cared for, never had any breakdown of her skin the entire 5 years, never had covid and the staff truly loved and cared about her. If the staff or Colleen felt something was just “off” about my mom or maybe she did not eat well that day, I would receive a call or text that day. The staff stay awake all night checking on the residents, which is huge. Not all resident care homes have that service, instead they have staff sleeping in the care home. My family found comfort and peace knowing she was well cared for.

Pamela

I like LifeStream at Thunderbird. I especially like the part where you don't have to share a bathroom with another resident, but you have to pay $350 more. The place was homey and it even had the little windows that were set so you could put little pretty things on the window. It's adorable. I thought that the staff was very accommodating, friendly and helpful. The residents were doing some crafts, and they were getting ready to practice some singing. They also have a music class with people teaching them different instruments.

Louise

At Glencroft Senior Living, you couldn't go from one point to another point without going outside and all your rooms exited to the outside like a motel. Plus the place was really old and not as well maintained as it could have been. The staff who gave me the tour was fine. We couldn't deal with the room where she has to walk outside, it wasn't good for an 80-year old woman. We had a salesperson walk us around who was very nice.

Vicki

We have chosen Glencroft Senior Living for my mother. We are thrilled with it. My mother really likes it. There are lots of phenomenal activities. The food is fantastic. We have seen their small store, post office, and beauty shop. She had her hair cut there already and she's gotten a pedicure done. They have two full restaurants and a bistro. They also have a swimming pool, indoor pool, and auditorium. They have amazing amenities.

Susan

The part of Brookdale North Glendale that we saw was beautiful and very well-maintained. The staff was extremely attentive and friendly. The security appears to be excellent. A buzzer goes off every time somebody opens a door anywhere, so there were buzzers going off a lot. The staff was very vigilant because every time a buzzer goes off, somebody immediately attended to it. The place itself was very clean, beautifully-appointed, and lovely.