Memory Care Community in Maricopa County, Arizona

Renee

The rooms are small fairly clean. No cable or satellite. They are short staffed and not responsive. Do not bring your loved one here if they need attention from staff. You ring a call button and no response. If family is visiting they are still unavailable. The halls are atrocious and the carpets look like they have not been cleaned or sanitized in years. The website and pictures are deceiving. There is never anyone at the nursing station. It’s a scary place.

jean A

I can not say enough about how appreciative I am of the care and compassion Quail Manor staff and the owner Colleen provided my mom for the past 5 years. I have been an ER nurse for 20+ years and have seen the end results of poor care provided to some care home residents. I never had a complaint with the staff at Quail Manor. My mom was well cared for, never had any breakdown of her skin the entire 5 years, never had covid and the staff truly loved and cared about her. If the staff or Colleen felt something was just “off” about my mom or maybe she did not eat well that day, I would receive a call or text that day. The staff stay awake all night checking on the residents, which is huge. Not all resident care homes have that service, instead they have staff sleeping in the care home. My family found comfort and peace knowing she was well cared for.

Lisa J. R

I lived at Lifestream for 3 years. The apartments are like patio homes with a carport just outside the front door. The residents are nice, very friendly and helpful. The staff was helpful and caring. I moved in during the pandemic. I moved there because my doctors recommended getting help with meals and housekeeping. I am a vegetarian. When i visited there were vegetarian options for meals. They had daily entrees for lunch and dinner and available everyday options. The available everyday menu shrunk during the pandemic and very limited vegetarian options. The meals are included in the rent. Because they did not offer many meals that I could eat i ended up buying my own food and not eating in the dining área. I was paying for food that I could not eat. I asked if could not pay for the meals and was told no they didn’t have meal plans the meals were optional and the rent would be the same. I felt like i was being ripped off. I chose to move out. The food was ok when i visited. The dining area was closed due to the pandemic. When it reopened, the quality was not good. The food is cooked at another LifeStream property and delivered daily to the North Phoenix property. 3 stars are for the caring staff and warm, friendly community. If you are looking for a safe, friendly community then this might work for you. I moved out 1 year ago.

edward

this place has frequent bed bug infestations. management is rude to residents. you'd be better off living i a dumptser.

seatravel

The assortment of floor plans and their square footage compared to other communities. Walk both courtyards and see how beautiful and well kept they are maintained. The staff are very friendly as is the community of residents. A short tour of the facility will verify the close-knit community of residents and their high regards for both the staff and dinning facility. A grateful resident of apartment #159