Memory Care Community in Chino, California

Christina

We're interested in Pacifica Senior Living Hillsborough, there's very nice service there. Everybody's pleasant and nice, the place is very clean, so we're looking at that. I really would love to have my mother there because I see how pleasant everyone is and on top of things. The place is just pretty good and I think it's perfect for her. It would be a place that I would recommend. Several people I know have their mom there and they're all very happy with the facility and with the staff, so I know it's a good place. Because of the COVID, we just went into the office and they showed us the rooms, and the places where the activities take place. The rooms were very nice and they had a big lounge outside where they go and eat their meals, they have a laundry facility on each floor, and if they want a haircut or something like that they have a place there for them. I saw where they were dining and people were there. Right now with the COVID, it seems that it's a safe place for them to be and people look happy. The staff kept calling me, being constantly in contact with me and asking me what my mother's needs were. So for me that's excellent.

Michelle

Pacifica Senior Living Hillsborough was nice. The staff was nice. Some of the rooms had a little atrium where you can have a little balcony. It was a little more expensive than I was considering. They had planned activities at certain times, but I did not see any activities when we went. The dining area was big, and they had a movie room. It was a clean facility.

Keith

Pacifica Senior Living Hillsborough was clean and seemed to be nice. The person who gave me the tour was nice. The room I saw had a shower and a little place for a microwave. The dining area looks very nice. They had a movie room and a workout room. The only thing was there were no grounds so there aren't any paths to walk outside.

N.B.

Our friend is in Pacifica in Chino; he's very happy there, the food is great, and the people are very kind, and very responsive if we have questions or concerns. We're just very pleased with all of the elements of the place. They have quite a few things going on there, they have a lot of activities, and they have something to do every day. I think it's very nice, like a luxury hotel, and it's always very clean.

Norma

My mom moved into Pacifica Senior Living six weeks ago. I was very pleased with the level of the professionalism, the cleanliness, and loveliness. The price was reasonable. Her room was very nice, well-kept, and in good condition. She has done exercises and gone to shows in the afternoon, and she's enjoying it. They have good variety, and it's run well. There are no issues.