Memory Care Community in Corona, California

Richard Richardson

We have been here at this facility for 4 years. Since Avista has taken control It is top notch. The staff is great and willing to help. Jake and Cindy are the main stays of what we need every day. They always have something to do to keep us happy. The only thing we miss is the outside trips. We understand that drivers are hard to find. Other than that we are kept busy. with all kind of actives. Up until this month I used to lead the exercise class 2 days a week. I suffer from Vertigo and it is taking its toll on my movement. So I ask to be taken off the exercise class. My wife and I are in the facility choir with Jake as the director. He dose an excellent job . We travel allover to different locations performing. It is great and we have a great time making other people happy. I have to say our time is well spent here and I will give this facility and Avista A five star rating.

Gary

Staff is friendly and helpful, however the management staff does not communicate well. The dining room is not fully opened or staffed, food rates from so so to just plain uneatable! Activities led by Jake are out standing and the only reason we stay here!

Cathy

My dad is here right now. He claims that the food is terrible there. Everything's always cold, and it's not because of the pandemic -- even before that, he was complaining about it. I've also seen my dad's meals, and he always has to put them in the microwave. I always have to call and complain for some reason, like they passed him up and didn't get him dinner several times. I just called yesterday because they didn't give him his medication; they passed him up on that, too. I wish I was in a better position to get him out of there, but I'm not. I'm not happy with them right now, but there are a couple of people on the staff I like. They really reached out to me, and the new med tech in charge is also very good and reaches out to me. I haven't been there lately, but it is a nice facility. It's not the top of the line, but it's OK. They do have entertainment on Wednesdays, and there's a beautiful library, a movie theater, and a salon, which is not open with what is going on right now. I'm paying about $3800, and I'd say I don't give too good of a rating for the money that I pay there, because I'm fighting over them to give him his medicine, his food is terrible, and I have to put money out to order food for him all the time.

Michelle

Estancia Del Sol was nice. The apartments were nice. I like how the staff knew a lot of the residents by name. They're more in-tune with them. It was more like a resort. They had an exercise room, a salon, entertainment, they take them places, there's bingo, a cafe, happy hour, and a gaming room. They have a dining room and a chef that cooks and prepares all their food.

Jeanine

My tour was fine, my issue with them is that there's no follow up. I called at least twice, but I never got a return call and this was the place my father really wanted to be. The staff who showed me around wasn't the salesperson but the receptionist. She was very helpful, very informative and very kind. She's not the one I had an issue with, it was the salespeople who didn't return my call. She said she did return my phone call but she did not. Even when I called and someone said that she's with the client and that she'll call me within the next half hour, but I never heard from her even after I said it's the second time I called and not heard from them. The appearance of the place looked outdated but it was clean. The rooms are nice, and they seemed like they have the same level of activities as my dad's current community. They need to improve their follow up on potential clients.