Memory Care Community in Costa Mesa, California

Jenny

I adore this property, it is conveniently located and has spacious walking grounds. It has a more intimate feel which seemed right for my loved one as a large, bustling community can be too overwhelming for someone with dementia.

Diane

I went to Pacifica Senior Living Newport Mesa. The director was very nice, but it was not the right fit for my mom. I think the residents there were a little bit past where my mom is, and I feel it was too small. It was too old and too small. I wanted her to have more space; it felt kind of cramped. I felt the facilities needed to be better kept. It was also very loud outside; it was next to the freeway. I also think the food is probably terrible. They have a walking area outside, but there were no flowers and no umbrellas. It's there, but it's not maintained; it could be a little bit better.

Kerry

My mom moved into Pacifica Senior Living South, and I’m finding the care at par with everybody else. She’s in level 2 care. It’s not too much, and that’s enough for her. I liked that it’s a little smaller, and by having 80 residents there, it’s nicer for her. The staff is good. They keep her very clean, they take care of her room every week, and it’s very nice. She’s actually going out and doing things.

K.S.

I looked at the rooms, and even though they're supposed to be remodeled, they still looked old to me. I understand that the cost of a remodel is expensive, but they just still look old. The room that I saw had nothing in it, so it was kind of hard to envision what it could really be. I was told I would have a meal during the tour, but I didn't have one. The director or the person that was in charge called to invite me for lunch there. The food is comparable to another community. I have eaten it, its cafeteria food, and definitely not five-star, but decent. The food is like stuff they give to kids in school, like chicken nuggets, but I had their beef stir fry, and the soup was good. Everything was already prepared because they bring the meals in frozen, then they heat it and serve it. I didn't see any activities. The people that are there need assistance in some way, whether it's for medication or full-time care. So you wouldn't have the same type of activities as independent living. They have assisted living and also skilled nursing. The staff member showed me the other part of the community for skilled nursing. They have a very small library, a small TV room that's includes the library, and they have an activity room, but the door was closed. It's relatively a small place. The food was OK. It's what I would call a belly-filler. The staff was very nice, pleasant, and cordial. The building itself didn't smell and I was told that it's recently been renovated, but it didn't look like a five-star place. When you walk into the reception area it should have more colors. They need more colors for it to be welcoming. They don't have to put expensive stuff in there, just some color. They also have parking, which is on a first-come-first serve basis. They have a beauty salon and a nurse.

Kay

Pacifica Senior Living South Coast was wonderful. We met people who lived there and it was very good. There were good-sized rooms and bathrooms and adequate living/bedroom areas. They had an activity room and a calendar of events. They served three meals and it seemed pretty flexible and accommodating. We had an excellent meal. The staff was wonderful, warm, informational and answered any questions we had.