Independent Living Community in Loma Linda, California

Debra

I like Brookdale Loma Linda. We had a physical tour. The room was spacious. My sister liked the walk-in closet. The people were very good. My sister had a lot of questions. The staff was very patient when answering the questions, and she did her best. They even sent free lunch to try prior to the visit and then even the head of the dietary department came with a muffin. It was very impressive. Some rooms were exceptionally very nice, but the room that we went to did not impress me with the cabinets, the coloring, and the carpet.

Christy M

My father has been in Brookdale Loma Linda for six months now. Their food is good. They're really good with him, they treat him really well, and they all know him. They always have a different menu and activities going on in their facility. He has his own private room. They offer social activities. They take them to doctors' appointments and make sure that they have their medications. The accounting staff is horrible, but the nursing staff is really good.

Mike

I'm staying in Brookdale. It's clean, they serve 3 meals a day, and they have transportation for doctors' appointments. However, the staff is not very helpful and it takes them forever to get back to me. They have laundry and med services, but they need to improve on their communication with the patients and their follow through.