Memory Care Community in West Covina, California

Gregory

Since Mom moved in, they've been very responsive, very kind, and very helpful. When Mom was on medication that kept her in a room for a week and a half, they made sure that her meals were brought to her. It is a very nice and very quiet community. The meals seem pretty good because Mom has been happy; they have their own chef.

anonymous

I chose Regency Grand because it's close to everything that I'm used to. They have outings, card games, board games, and exercise. There's nothing in the evening though. We lost our chef, and they're in the process of looking for another one, but for the most part the food is OK. However, the serving staff needs to be trained, because the cleanliness in setting tables and things is not the best. We have a little bistro, a hot tub, a library, and exercise rooms.

Lee

We're moving my parents to the Regency Grand. We're on the waiting list and I've already put my downpayment. It's like $1,000 a month more at least, so I guess you get what you pay for. They have current events talks over coffee, something to keep my Dad going because he hasn't lost it, and he's very smart. It looks more like a hotel, is more luxurious, has more activities, and is more beautiful than other facilities. The food is not just a set menu, it's pretty much like a restaurant where you can order anytime. Those were the things that stood out to us. The activities were more like current events talks, there's a movie every day in the movie theater, and they have outings to museums. It's just more treating them like adults. I just went to go give the $1,000 holding fee and when I went there, I wasn't expecting for them to be able to give me a tour, but they did. They took the time and they showed me all around. I didn't have an appointment. I got the chance to speak with some of the other residents. They have a little cat that walks around and even some parakeets. It just seemed really alive. I'm really looking forward to that experience.

Lee

My mother-in-law lived here. It was pretty good. My parents liked it and they kept reaching out. They went there for many meals and activities, but they're only considered a senior living facility. For insurance purposes, everything would have to be out of pocket, you would have to have people come in and do everything. They don't do medications and they don't do any type of care. The facility was nice as was the dining area. The staff was really nice too. It was cloth napkins, real dishes, and they always had snacks for them. My mother-in-law for the most part was happy there, but she didn't do a lot of the activities.

Katheryn

Regency Grand at West Covina was like living in a hotel. It was very pretty, new, big, and very nice, but it didn’t have a homey feeling. The room was large with wheelchair-accessible bathroom, a closet, and a kitchenette. They charge you by the individual service. They had a lot of activities to offer. It had a nice outdoor area and a lot of public rooms.