20 Assisted Living Communities in Escambia County, Florida

jljones

They ignore their residents. My sister was in this nursing home for a few days. She called and said they were not changing her bed after her colostomy bag had leaked numerous times and was wet. She said she had not had water for days. My wife called the home at 1:00 am to complain and demand they do something after my sister had called us. They hung up on my wife the first time she called. When she called back they said they would get someone in to take care of her. We had to call back twice before they did anything. In the next few days she called her daughter several times for the same thing. When her daughter went to the nursing home my sister was almost dead. Her daughter called for the ambulance for my sister and she was taken to the hospital. She was unconscious and according to the Doctor was dehydrated, and malnourished and her skin was very irritated around the colostomy bag. The Doctor said she wouldn't have made it another day. Please if you care about your loved ones keep them far away from this place.

Leslie

I've been to University Pines. They have a lovely dining room with lots of windows and it's very cheerful in their dining room. That gives the place a really nice feel. The dining room is lovely. We just interacted with one person and I've only been in a very limited area of that place. I don't think it's fair to rate 'cause I've not even walked down the hallway. I just saw two rooms, that's the dining room and the entry area. The residents seemed to be happy and participatory. These are folks that don't require as much care, they're more active, and more participatory. It's very clean and very pleasant. Essentially, people just live there and get their meals.

Patrick

I went to The Waterford at Creekside. They took me through the facility, and they showed me the main room. It's a consideration for several reasons. It's clean, the staff was very thorough in her description in what they do, and it's also close to my house. The staff members were good. The rooms were individual studio rooms, and each one has its own bath. Then, there's a common area where residents all come and sit down during the day. They had the availability of haircuts and salon there. Their activity area was across the yard in another building, and they had a porch that you could sit down on.

Martha

University Pines in Pensacola was very impressive. The size and the layout were fine, but I was only able to see the 1-bedroom. They were clean and well designed, and there's plenty of light. I really didn't get to talk with the staff, I only met with one agent. I saw some of the activities. In fact, I even participated in one and got a tattoo.

John

University Pines is an excellent place for me, everybody has been courteous, and stayed on top of what's going on with me. They answered my questions, and at this point, I'm very happy with them. I was surprised how much room was in there, it could hold more furniture than I thought it would, and it's a very nice room. So far they've helped me out, taken care of any problems I've come up with so I'm happy with them. They've got a little gym area I'm going to be using that; they've got a pool table I love to play pool. Just walk around the building they have a walking path. The building's clean, my room's clean, everything's clean, I've eaten there a few times, and I've been amazed at how good it is it's been very good, portions are just the right size. I got everything in, except the furniture. They do things to help keep you entertained if you join in with the groups.

Mary

University Pines is definitely independent living. Unfortunately, that's going to be scratched off because we need independent/memory. My sister-in-law is probably going to be needing to go to the memory facility more so than independent. The staff members were wonderful. I wished we could have said yes. It was wonderful, really it was, so was the facility. We even saw a resident and it was nice. It was truly a very warm feeling. It wasn't cold. Very nice. Because my sister-in-law is a cancer patient, and she has breast cancer, we had to rush out of there. We couldn't stay longer, but the time that we stayed there, it was very nice. They were warm and welcoming. All our questions were answered. It was really nice. I couldn't complain. The facility was very clean and very nice.

Darlene

It is nothing fancy. It is a simple place, but it feels like home. All the people that work there care about the people that live there. I know that for a fact because my mom raves about the people there. Right now, due to COVID 19, they have just started getting the people seated in the dining room area. They have to sit by themselves at the tables because there should be social distancing. They have a meal every day and if the people don't like the meal, they can get a sandwich or something else made. My mom likes the food. Everybody has to get their temperature checked, and everybody has to wear a mask. Before COVID, they usually have a buffet set up where they give the food to the people. They also have a private dining room. If you have family over for birthday parties or a little get-togethers, you can have that small room and hold maybe about 20 people or so, which is really nice. The reason I picked this place is because we have to stay within our budget. There is a fixed rate and it only goes up like two percent every year. My mom's room is a nice size. She has a little kitchenette area and a nice size bathroom with a walk-in, flat shower. It is a simple house, but it is the quality of care that you're getting. Mom really likes the people. She likes the nurses, she likes the staff, and everybody likes her. She feels comfortable. It is like a home setting. They used to have a lot of activities before COVID. They have activities like bowling in the hallway, they have people making little bird houses and bird feeders, and this past weekend they just celebrated 101 days without COVID in the place, which is awesome. They really thrive on making sure that everybody is safe.

Stephen

I toured and they had kitchenettes in the rooms and that was very nice. The staff member was a nice lady, and she knew what she was doing. It wasn't the right place for my mom; I knew that. The only outdoor area they had was an indoor courtyard. It's too small, and they allow the residents to smoke there. My mother likes the outdoors and she doesn't like smoking, so she would not be able to enjoy the outdoors there.

Betty

I went to look at University Pines. It was nice and it wasn't a huge facility, which is good because I liked the smaller ones better. Everybody was really nice, the room looked nice, and the dining room, the hair salon, and the swimming pool looked great. Some of the people were doing aerobics.