Memory Care Community in New Smyrna Beach, Florida

Julie

After touring the facility we were excited to admit my 90yo mother to this beautiful facility but a dementia diagnosis meant alternative placement was warranted. Rebecca was understanding but still refused to refund our $1000.00 deposit which I feel is unfair. Please make sure to read the fine print before moving forward or u will regret it

Caring wife

Please don\'t bring your loved one here. It is horrible. They are understaffed, inattentive to patients. The woman who runs the place is cruel and incompassionate to patients loved ones. My husband had 6 months to live and died in 10 days. He was so depressed. Horrible food. His children threw him in there. They wanted his money. He was so sad. They left him in his room all day in wet pull ups. Please don\'t go there.

Cynthia

would never recommend this place to anyone, this place in my opinion is so mismanaged. My grandmother stayed here and in my opinion due to the lack of care, she fell and ended up in the hospital several times (she never ever fell in the place we transferred her to) , she was never the same. One of the employees would constantly argue with her, trying to correct her, she has Alzheimers, can't you just agree with someone and leave it alone, why do you feel the need to anger her by being right? It is supposed to be a locked facility but my grandmother left several times and they had to go running after her. To elaborate in my opinion, this happened because the place is understaffed. Vistors come in and out and this creates an opportunity for residents to leave when there is no one at the desk. At the end, my grandmother was barely eating, she needed help but was not given the help she needed, sometimes the staff would just watch her struggling to feed herself, I saw this several times with my own eyes when I came in for a surprise visit, we were told by the owner and several staff that she was dying because she was not eating enough, so we took her out of that place and brought her to another place where they helped her feed herself and she was restored her back to health and she was able to enjoy the remaining time in her life with care and love.