Memory Care Community in Orlando, Florida

Doris

Excellence was a top-star place. We loved it. My sister was there for over a year. I picked a big place on the second floor for her. There was plenty of room for a love seat, a couch, or a TV. It had a beautiful walk-in bathroom and a little kitchenette. The price was less than the other facility, and I have to say everyone was top notch. The room was bigger than a studio, and it had two big windows that overlooked a gazebo where they could go outside and sit. They had barbecues on Fridays before COVID. They kept them all active with things to do. If you called, there was always somebody there who could tell you what was going on. We went there all the time because it was easy. They had a movie room, a computer room, a hairdresser, and a beauty shop right in the place, and they had a doctor. Everything was there. For the price, you won't believe what you get. If we called them, we could go there and have lunch. The day we went there, they didn't expect us, but when we sat down for lunch, they had cheesesteak, and they even ended up with cheesecake for dessert. The place was nice, and they had two big seating rooms downstairs, which were gorgeous. A piano player would come in, and they could go sit down on the couches. Excellence was over the top. They provide meals, they wash their clothes, and they bring them back. They are hung back up, and they aren't left in the hamper. My sister-in-law's clothes were always put back for her. They cleaned every week, everything was spotless, and they kept everything so nice.

Candida

My parents are at the Excellence Senior Living - Orlando. I like all the personal care and everything they do for them. They have nothing to worry about. They have good food. The staff are very accommodating. The care is very nice, very excellent. I need to make phone calls for Medicaid because it is pretty expensive. They take my dad to dialysis every day or three times a week.

LR

My mother has been in Brookdale Dr. Phillips for two years now. She has had a really great experience there. It's quiet and it's safe. The director is awesome. She works directly with everybody there to make sure they're comfortable. I have no worries with my mother being there. It's pretty and it's clean, too. The staff is very nice and very helpful. My mother's room is a large studio. Unfortunately, my mother doesn't participate in activities. They offer activities and they have quite a few of them. I tried to get her interested in their arts program and their walking because she loves to walk. They also have movie night and trivia, however, she doesn't want to participate. There are plenty of things offered. There's a salon and a library. Each wing has a living room where they can be alone with their family. They can watch a movie, they can do puzzles, and they can grab a book there. They have exercise classes but they don't have a gym. I haven't been there since March. We're not allowed to be there while they're eating. The price is comparable. I could have put my mother in a cheaper place, but I needed her to be near where I live so that's what made me choose Brookdale in the first place.

Chris

We toured Somerby Lake Nona but they don't take Medicaid. The staff who accommodated us was very nice and it's a very nice community, but it's too pricey for my parents. The place was very clean and nice, it wasn't huge but it's spacious and had a big nice dining room. Their dining room was nice although the food was somewhat to be desired. The only thing I didn't like was that they didn't have a vacant room to show us at the time. They showed us somebody else's room and it was a little uncomfortable going to it, although the lady who lived there was totally okay with it. It was a beautiful place, although it's not that homey. They have a pool there, an exercise room, rehabilitation, they also take the residents on outings, and they have a doctor that comes in.

Dawn W

The community is warm and friendly. The staff go out of their way to make every day special, they speak and take time to get to know us as friends and show honest concern for our welfare. I enjoy the feeling of family at Somerby.