Habana Health Care Center

ReviewerFY#0331B

I visit my aunt regularly at Habana Health Care Center. I don't know if I like it too much. I think I'm going to be calling them soon because I want to know if she's had the Corona shot. I also want to know if she's still in a ward with 4 other women, I don't think she should be. She used to be in a semi-private with just one more person. I think they transferred her because they said it's better for her depression but I have not talked to them about it. We just visit her from the outside but once every other week, I call to see how her health is and to check everything. I don't like her room. The last time I went in, it didn't have a phone or a way to call her directly. Most places have phones patients can pick up and talk to their family. Here, you have to call a nurse and the nurse has to take the phone in the room for them. I got to talk to the social worker about that because one of the CNAs told me to talk to the social worker about it but when you call her, she's never available or called me back. She's been getting treatments for arthritis and I see it in her medical report that they seem to be doing everything they can for her. I would not rate the facility very high, it needs some improvement. They've improved a lot these past 2 years that I've been dealing with them but before, they were very poor. The staff members that talk to me are very nice. The CNAs, I don't know if they have real RNs there or not, they've always been very nice. The bad thing about that place is they only have 2 elevators so if they ever have a fire in that place, I don't know how to get those people that can't walk out of there. Half of the time the elevators don't even work properly and they're small. Those things could be improved, I'm sure. Other than that, the food and the care seem to be adequate.