Memory Care Community in Cumming, Georgia

Tracey

We had 2 family members in this residence and had to move both due to sub-par care. The first resident was improperly cared for after a fall and forced to stand on what ultimately was a broken hip. Reports of the incident were then inaccurately reported to the home office. Multiple attempts to work with the home office resulted in no returned phone calls and no corrective action. The point of contact for the family was never notified and the resident had to call directly to reach the family. The second family member was in memory care and moved due to lack of hygiene care and the facilities inability to stop a male resident that continually entered her room and scared her even after multiple requests from the family to care staff. Facilty often had a bad smell unless it was just after cleaning day. Most of the staff were friendly but there have been lots of turnover and they were using contract staff not permanent employees for many roles.

raw6560

My 91 tear old mother-in-law has been a resident at The Villas At Canterfield in their memory care unit for over 5 weeks and my wife and I feel this is an excellent personal care home. My mother-in-law is already adapting very well and receives very loving care by their staff. She has said the staff treats her like she is a queen. They have good meals with snacks in between meals and plenty of activities to entertain them. By design there are always a number of staff members available to keep a close eye on the residents in memory care. This is a beautiful well run facility and we highly recommend them for anyone looking for a personal care home.

Janet

We went to the independent living at the Villas at Canterfield. It was in a busy area as far as the traffic was concerned, but it was lovely, and it had everything. It had good parking facilities underneath the building, which were accessible. They have indoor and outdoor pools, a gymnasium, they have art classes going on, and they have a full variety of activities.

Milton

The Villas was beautiful, and the staff was very good, very nice, and showed us around. They were very helpful; however, it was very expensive.

Casey

The staff is amazing! They are friendly and welcoming. They check in often to make sure you have what you need. The food is good. They have a beautiful couryard to hang out in. I am very pleased with everything about this place!