Memory Care Community in Sugar Hill, Georgia

Rick

We went to Magnolia Senior Living Sugar Hill. it was very clean, they had impressive grounds, impressive lobby, the specific room that I saw was good, the problem we had was I had my sister go back afterwards, and it was a completely different experience. The person on staff was either new, or couldn't answer any questions. That caused a pause, and after that happened I left a couple of messages, and then just didn't get a response back. There was a communication lapse. My experience was good and my brother was with me, but my sister, it was not a good experience. There is only one person that is really qualified to give the tour, and that person was not there. The other person that was there was really nice, but it would be like me giving a tour of a place I did not know, or else I was brand new, or else I wasn't in that position, so that's what happened.