2 Independent Living Communities in Cook County, Illinois

Linda

The first year was fine but then frequent administrative turnover became an issue. There were eight different Directors and Assistant Directors of Health and Wellness during a three year period. This created problems with disease containment and nursing shortages (in January 2025 healthy residents attended activities on the same floor as residents with Influenza and Norovirus). There were four Directors of Culinary Services in three years. In the past year the meals became inedible (tough meat, lack of green vegetables, a lot of starch and high cholesterol). The Life Enrichment team were great and created many activities for the residents and with a sense of joy. I wish the other departments had the same leadership and passion for their positions and the resident's overall well being. We have moved our mom to a better senior living facility, but I would hope Corporate leadership could examine their administrators at Artis Lakeview Chicago.

SOyoung

Small and no assessments completed for residents with no new choices, no recreation therapy for residents, only bingo, prayer group, Bible study, chair exercises - and videos available to choose from. Not mentally stimulating for most residents due to no geriatric recreation therapy offered.

Patty Smith

My mother was a resident for 5 days. They let her sit and rot in a wheelchair for 2 days without liquids. We found her unresponsive in the dining room with a body temp of 92 and blue hands and feet. No staff noticed her condition. She died 6 days later. The administration could not have cared less.

Janet

Hanover Place is new and clean. The downside that we saw was everything was à la carte, so you have to pay for everything. The staff answered all our questions. She was very honest with us, and she showed us around. It was the weekend, so there was nothing happening. We didn't try any meals, but we just saw an open dining area. They have a weight room and bingo, so it seems like they have some amenities.

Gabriel

My wife is in Lexington of La Grange. It seems to be a very good and caring community. It's very clean. Right now I can't visit, so I can't say a lot about the inside, but as far as I can tell, and as far as what they've done so far, it's been excellent. Communication with the staff has been very good. She's in a private room, and she's as comfortable as she can be in her condition. She's getting a little physical therapy, but it's just for upper-arm movement. As far as I know, it's been fine. With not being there and her not really communicating with me a lot, I can't really make a comment on the therapy.