Independent Living Community in Westfield, Indiana

Concerned daughter

My father WAS a resident at the Westfield facility for the past few years and due to disease process with his Alzheimer’s diagnosis he was moved into the memory care unit. Food was good, activities were wonderful, area was clean but Incontinent hygiene was horrible. He was doubled diapered for staff convenience and sometimes not checked for hours! Falls went unreported and at times we would find bruises and skin tears only to be treated when we brought it to their attention. And when our concerns were reported we were told only what we wanted to hear and nothing would be done until we became extremely upset and loud. And only then would we see a minimal amount of effort to resolve issues. That is when we decided to remove our father from this facility for his safety.