Memory Care Community in West Des Moines, Iowa

ReviewerRD0120c

My mom is now in Bickford of West Des Moines. They have been really good with this pandemic. They have six visiting slots a day. They had one person checked in recently that was tested positive, so they quarantined him immediately. However, my mom's level of care is going up, so it's getting more expensive. They got a new activity director there who has all kinds of new ideas. They have been doing better getting my mom out and involved. She is encouraged and she gets out and does things. Overall, we're happy, but it is just getting more pricey. She is 91 and needs help. West Des Moines is very homey and well decorated. It has a living room area with a fireplace. There is a lot of seating. It is one level and it is a big square. They have a memory unit on the back, so there is security. There is a courtyard in the middle. They have lots of activities. I have eaten there a couple of times, and the food is a disappointment. It doesn't seem to have improved much. The nurses are very attentive. I can communicate with her, email her and call her at any time. I get immediate responses. However, like any other place, they have a fair amount of turnover.

Gary

Bickford of West Des Moines is very nice. The staff who assisted me during the tour was fantastic, they're very good people. The dining area looks fine and looks very nice. Mostly, I have seen residents playing cards, doing puzzles, and more tabletop activities.