20 Assisted Living Communities in Hampden County, Massachusetts

Martha

Quail Run Estates was a very nice place. We thought it was really cool and love the people there. When you come in, the people were the nicest part of it. Like the manager and lady who was reaching out to us and even the people that were in the community were all really nice. So I thought it would be a good place for my brother. I would rate the manager and the person who helped us both a 5 becuase they're really nice and lovely people. They invited us for lunch and the food was awesome and delicious. They even gave us suggestions on what they have and the manager came and ate with us. He was so much fun. We only went to one room, but everything was really nice and clean and the view outside the window was nice.

James

Quail Run Estates' hospitality was very gracious. It had a variety of levels, like independent, assisted, and higher levels. The people were very considerate and helpful, and the camaraderie was great. I was impressed. The rooms were very accommodating for the elderly, and they had a variety of options from the suite to the single bedrooms. They gave me a very good meal.

Sheri

The appearance of Quail Run Estates was nice. They had lots of pretty flowers. The staff was wonderful. They liked my mother-in-law. Everybody knew her and they made her feel welcome. When she went to rehab, they came up and visited her, and they were really nice. It was nice, but she was packed in there like a sardine. They didn't have much of a social hour. They have bingo and a few exercise classes.

Cindy

East Village Place was good, clean, and well maintained. It was small, but they did have a nice outdoor area. If my mother-in-law were still in MA, East Village Place would be the place I would highly consider. The dining area was very nice and very well decorated. It would be an appealing place to eat. The menu options were plentiful. There wasn't just one type of meal served. The social worker was the one who gave us a tour, and she was very helpful. I felt like she's a sincere person. She was the only staff we met, but she was very good. It was a very positive experience.

Steve

My mom is thrilled to be in Bluebird Estates. Her room is perfect, and they've got activities everyday like Bingo, Wheel of Fortune, they have trivia, movie days, and music in the afternoons. There's more than she could possibly go to. I thought the meals were outstanding, and that's the reason I decided to go with them. They have many different and healthy choices.

Cath B.

I moved to Bluebird Estates about two weeks ago. It's a beautiful place. The people that work here are great. They're very respectful and very efficient. The apartment is lovely. The people are very nice and accommodating. So far, I like it very much. I have a 2-bedroom apartment and we get our meals three times a day. They provide us transportation to shopping two days a week to any place we have to go.

Anne

The Reserve at East Longmeadow was open and spacious, and the residents seemed to be more mobile and not confined to wheelchairs, which I liked. The staff was wonderful and exceptional. I looked at a very spacious 1-bedroom and the bathroom was designed for handicapped people. The rooms seemed to be a little larger than other facilities, the hallways were wider, and I liked that they had elevators.

Anne

Keystone Commons was a lovely place. The rooms were spacious and nice. The grounds were lovely and any staff I met was very accommodating and very willing to spend some time showing me around and answering my questions. I liked it very much. It seemed to have everything. They plan trips for people, like shopping. They also had exercise classes and arts and crafts.

Visitor

Bluebird Estates was a nice place. The grounds were beautiful, but it felt too confined for me. I want something bigger. They have an apartment, but I could not afford it. I had lunch there, and the food was really nice. For activities, they had somebody come in for entertainment, exercise, and dancing.