Independent Living Community in Westborough, Massachusetts

Grace

My sister has been a resident of Highlands Gracious Retirement Living for a few years. The place is absolutely gorgeous. It's beautiful, very clean, and really well appointed. All the common areas and apartments are just lovely. They keep it up to date, and the staff is very responsive. I don't think the food is great, but it's also been difficult during COVID. They haven't been able to go to the dining room, so they have to deliver everything, and there are a lot of people there. The people there are very nice and very responsive. They have Care Solutions on site, and you have to pay for that yourself, but they're not really too expensive, so it's affordable. I moved my sister into a studio-type apartment, and it's lovely. She's by herself. She has a kitchenette with a microwave, a refrigerator, and a sink. She has her bed and chair in there and a TV. She also has a walk-in tub with a shower. They have all kinds of things, especially before COVID. They had people coming in and doing shows, and they had Irish step dancers who were little girls, and they were so cute. They also do cooking classes, they have popcorn and ice-cream machines, and they show movies several times a week. They have all kinds of activities like bingo, cards, knitting, and sewing circles. There are a lot of things to do, and there's stuff for men, too. There's a bus that goes out a couple times a week, and they can make a reservation if they're going to the doctor. They also take residents shopping or out to lunch. They gave her a panic button, and she just keeps it around her neck, so if she falls she just presses that button, and they'll come right over. They keep everyone as busy as they want to be, but if you don't, they won't bother you. It can be expensive, but she had a one-bedroom that was $3600, and that wasn't bad, as it includes the food, activities, the bus, and all that. But if you need nursing or any of that stuff, you'll have to pay separately.

NW

I hired Right at Home for 24/7 care. The CNAs were excellent. They responded to all our needs, and they were helpful. They did all the bathroom activities and all personal care, helped with medicines, did chores around the house, and whatever else I wanted them to do, they did. I was satisfied.