Continuing Care Community in West Bloomfield, Michigan

Linda

My father was in the American House West Bloomfield. It was a nice facility, it was neat, and it was clean. I think they lock everybody down in their rooms, and that's a problem for my dad. The staff was very nice, except that they couldn't handle my father. I wish they would have done something more. I put my dad there for two hours, he had a fit, and I had to pick him up. They said, "I can't handle this outburst, come pick him up." I saw the breakfast, it looked like mush, it was very small, and it did not look appealing. It was a very nice facility with a very pretty, pretty décor. They had a kitchen and a nice apartment. They need to try to manage people who don't want to be there, and they need to have some more training redirecting people, they just can't give up. They have a beauty salon and a library in the corner.

Susan

I chose American House West Bloomfield, it was an excellent visit. The people there were excellent, they're well-run, and I'm moving there this month. I looked at their cheapest units which are the studio apartments, they had 2 different ones to select from. I chose one and they're holding it for me. It was clean and bigger than the other ones that I had looked at. I think they had an exercise pool that you could use. They provide 3 meals a day and snacks. The unit that I chose looks out over a courtyard, and washers and dryers are right across my room so I can do my own.

PE

The staff at Sunrise of West Bloomfield was very nice and professional. They seemed to know what they were doing. It's just the facility was inferior compared to the other place, and everything was smaller. There were less common areas, and it was older. The staff was knowledgeable and friendly. We saw a library and an exercise room. When we came in, there was singing and guitar playing in the front room and it was very crowded. It's a smaller place.