Memory Care Community in Burnsville, Minnesota

Amelia Smith

The facility is nice and loving and caring staff members, but the only thing is there are no activities happening in House 1 because of no Activity Assistant and I don’t know why I understand some of the residents are not active but they still need help in there. When I went to House 3 the activity coordinator was not helping at all either.

Kay

We liked The Rivers. We enjoyed it. We enjoyed the facilities and everything it had there; but at this time, we aren't quite ready to sell our house. We went to see both independent and assisted living. We are thinking of going into independent and then get the services a la carte. That is the way we wanted to go, but we were not sure. The facilities were perfect for what we wanted. It did not give us an impression of going to a motel. The other places sort of gave you the impression that you were going to a motel where your suppers are going to be taken care of. I am just not that type of person. I feel like I could do things in the kitchen, have people over, and have the kids come over. The spirit of the building was there for me. The people were talkative. They met in their little groups. They talked and greeted us when we came in. People were visiting the place like family members, young and old. They were coming in and out of the place. We were able to try the food. They sent us home with meals, and it was very, very good.

Gail

The Rivers were able to offer something else to reduce the rate for my mom. She's in the independent living part. Very nice facilities. Recently there was a hard time for them to keep up like the upkeep of the appliances and things. She has a sun room, a living room, balcony, and then bedroom, bathroom, and kitchen. Lots of daily scheduled activities. I think they have a workout pool.

CK

My tour at The Rivers was a really positive experience. The tour guide that we had was very professional but she was also really sweet. She really took the time to find out what my dad needs were, and the things he enjoyed doing. She tried to explain some of the things that they do there that fit with the things that make him happy. The facility was very clean, and the dining area was really nice. I love that they have a lot of open space outside. Dad really enjoys being outside so that's helpful. They also have a dog run and they allow pets, which is really important for my dad because he's got a little dog. They actually even have a pet spa or pet bath, so that was an extra plus. The apartment itself was plenty big for what my dad needs. It was very spacious and very clean. As far as the cabinet and appliances, everything looked really well cared for and up-to-date. There was a lot of natural light, which dad really likes. It was a really positive experience. They also have underground parking. They have an exercise room, a couple of library areas, as well as a good-sized activity room. They aren't doing a lot of activities now because of COVID. They have a whole list of activities that they usually have, e.g., playing cards, church services, sit-and-paint thing, have some different arts and craft type things, different groups that come in and perform music; it was fabulous. The Rivers is the one that my dad was most interested in.

Feb

My mom is in memory care at The Rivers. The general appearance is just fine. One of the pluses is that the residents each have a 1-bedroom apartment. That part is excellent and it has a nice, homey feel. They're a good size and they all have a kitchen, but since it’s memory care, the microwave is the only thing plugged in. They have many good caregivers, but overall, they have inconsistent care. The food is good. They have some music, crafts, and stretching exercises.