Stratford Manor

PH

My brother is now in Stratford Manor. He had to go into quarantine for 14 days even though he did not have the virus. I came to visit him this past Friday. They only will allow you a 15-minute visit due to the fact that they have other visitors and because of the way the visiting is set up; it's one-on-one and you are outside the whole time. There is only one visitor at a time for each family. The only thing is the visit should be at least for 20 minutes to a half hour; 15 minutes to me sounds almost like a penal institution. The upkeep and cleanliness of the place is very good. Also my brother is clean, and the staff is professional. My brother was very disoriented when he went into the hospital. After about two weeks the social worker suggested that he needed to be someplace where he could get rehabilitation because his walking was totally off. The thing I didn't appreciate on behalf of the hospital, and also on behalf of Stratford Manor, is that they should have told me right then and there that he needed clothing. He had been there in quarantine for 14 days, and no one really reached out to me to say he needed clothing. I found that to be a lack of communication between the hospital and Stratford Manor. There shouldn't have been an oversight like that.