Absolut Ctr For Nursing & Rehab Endicott L L C

ReviewerFC120920A

I was at Absolut Ctr For Nursing & Rehab Endicott taking care of my cousin with Parkinson's. It was atrocious and understaffed. I went in to feed him one day, and he was at the table, and the girls were on cell phones. One gentleman could not feed himself, and the girl went to reach forward, and the gentleman leaned forward like she was gonna feed him and she picked up her cell phone. The gentleman looked at me, and I felt terrible. He was thinking she was gonna give him something to eat. The staff was not experienced. There were some very good staff there, but they were understaffed. I had to ask for my cousin's food tray because it wasn't on the table. I'm not an employee, and I had to go looking for a food tray. My cousin was a choke hazard and they left me with him. They were not paying attention to the menus, and there was food on his tray he wasn't supposed to have. He had fallen several times. They'd done away with bed rails, and she didn't have a mat by his bed. He fell in the bathroom several times. He was not shaved, he was drooling, and there was fresh food down his face. His hair was greasy, and he wasn't clean like he should be. The bedroom smelled like urine, which I understand with Parkinson's and people who live in these facilities. I don't think the people hired are being hired for the right reasons as far as being compassionate. I think they're there for paycheck. When I went into the utility rooms, the cupboard doors were hanging off the cupboard. I would not put my dog there. There were good people there, but the majority was not there for the patients. The food was not correct. He was getting food that he could choke on. They need a lot of improvement.