Continuing Care Community in Franklin County, New York

Jo

Mold and leaky roof. They offer no food. Management is not good!

Brenda Partlow Davis

Over all the place itself was great. My cousin is in there because she had a stroke. We went in at 3:30 and she was wet pushed the call button. No response. A hour later a aid comes in and tells her she’s not changing her she was just changed awhile ago. Then leaves. Brings back her food she didn’t want it. The aid ask if she wanted a hamburger and fries. She said yes. 20 minutes lates the aid comes back and looks at her really mean and says you really don’t want that hamburger and fries right. My cousin looked afraid she said no. And she still never changed her. We left after over two hours and she still hadnt been changed. That was on August 12 2022. The very next Wednesday we went back she said she hadnt had her pill yet. So we went to see why she hadn’t gotten it. The nurse came in and said that they didn’t have any of the pill she takes in the building. How do you run out of a patients pills. Is someone else taking them. She can’t talk because of her stroke. We do signs trying to figure out what she is saying. Also on the 12 when we pushed the call button the aid only responded to yell at my cousin because her button was on. And then she put it on the left where she can’t reach it. She is parilized on her right side.

Douglas

They did a very nice job showing me around at StoryPoint Grove City. It's a new facility, the rooms were very nice, roomy, they had a lot of scheduled activities to keep people's interest, the gentleman who showed us around was very nice, he followed up, and was very professional. I was impressed.

Christopher

It was good. It was pretty busy, and it seemed to be crowded. The staff member gave me a tour and took the time to show me everything, but he didn't have a room available. They could use a little help with the cleanliness too. The staff member was very friendly and very helpful. He gave me all the information I needed. The place wasn't kept up, and it felt more institutional.

Stephanie

It was outstanding and beautiful. The staff was top notch and very friendly. The dining area was very nice and very clean. The apartment was a nice size and the layout was excellent. They had beautiful grounds where everybody could walk and a nice area where they could sit. I would highly recommend it for anybody looking for independent living.