Glengariff Health Care Center

Reviewer0625

My mother stayed at Glengariff. The facilities were overall in good condition, except for some elevators that were continually out of service, which made it hard on the patients. My biggest concern was that there was insufficient staff members to help with requests for medicine, the ability to have a doctor check on my mother, and other kinds of very common requests. It took a long time to happen. She was not even seen by a medical doctor for more than two weeks after she moved in. She also struggled getting fed on time, getting medications on time, and getting toiletry needs met on time. The only real positive thing I would say about this place was that the actual physical therapy experts on staff were very good. My mother liked them very much. It felt like she got help with her injury needs. However, if you were just there looking for basic medical continuity, it would not be a place we would recommend. They need management to pay better attention to the staff and to the patients. They appeared to be struggling to provide sufficient help.

Concerned Granddaughter

This facility keeps patients against their will. Some staff members are true angels but my grandfather has been asking to check himself out for at least a week and he is still there even though we have home care in place. They will not provide a discharge date so we can have our live-in aide ready to go so no matter what we will have to scramble. The food is cold and inedible. They promise a shower but it keeps getting put off. Thank god we visit daily because I can’t imagine how much worse this would be.

Mother

HORRIBLE. Staff is rude and lazy. Supervisor’s are useless and social workers are rude and arrogant. The only person who ever seemed to care was The concierges. Would NEVER recommend this place for an animal let alone a human being.