Continuing Care Community in Manlius, New York

niece

this facility is in need of an updated user friendly remodeling job. The carpet well worn and urine soaked on the second floor needs to come out of the apartments and hallways and be replaced by pergo or tile, the smell is very powerful. They also use closets for staff offices!!!! The community rooms the tenants use could use a coat of paint. please note upper managements offices are large, nicely painted and furnished. The Quality is substandard because you do not get what pay for. The food is a big issue- it is sort like an Applebee's or Chili's. I don't know how many times I had to run a plate of meatloaf, mash potatoes and green beans to my Aunt because dinner "was the same" Mind you she paid $ 5,500 a month to live their. then I had to bring in snacks. I feel Aunty was told what ever it took to get her there, it was a whole other reality once she moved in. The aides and Nurses for the most part worked hard and really tried to keep the residents happy. Then you had some aides that were really lazy-it would always take them a half an hour to come back. The upper Management Team -Shelby is the only one I have good to say about. She is the truth. The day we moved Aunty out there was a good day. She is happier,pays less and I have peace of mind