StoneCreek of Edmond

Secret Shopper

I have been a \"secret shopper\" for a few years now and this was my third place visiting this past weekend. I visited on a Saturday afternoon. I did not call ahead or do a scheduled tour (even though I was asked several times). I must pass my experience on on how great this place looked and smelled without them even know I was coming. I was greeted by a gentleman immediately upon entering asking my name and if I needed help. While I declined an \"official tour\" I was allowed to view the main parts of the building. Here are some of my findings: Pros: 1.Staff very friendly and all well dressed. No one was in jeans and Tshirts that I found in a few other buildings nearby since the bosses were away. 2. Those who lived there seemed genuinely happy and content. I had the pleasure of speaking to a few of them and they all were very pleased with their accommodations and loved living here. 3. I arrived just after lunch and the dining area smelled amazing! 4. I was greeted professionally and the gentlemen seemed very authoritative over security of his people living there. I really liked that! 5. Although I was asked for a tour and declined to give my contact information, I did not feel pressured to hear a sales speech and was allowed to interact with those who lived there to get feedback. Although the gentleman did watch where I was going, which again, was 5 stars in my opinion, showing me he takes security very seriously for those who live there. Con: And this is tedious, but it was raining pretty hard and there were no umbrellas available to use for me to get back out to my car. But other than that, the place was truly remarkable and the management should be commended for the job they have done here. 5 stars!!

Anthony Larsen

My mom is very pleased at Stonecreek. They are very attentive to her needs. She has made quite a few new friends there and loves the atmosphere. The food is very good, not something you would expect in a nursing type facility. The nurse Frank is wonderful. Very focused on his patients and jokes around with them often. He is very genuine and passionate about what he does. He is by far the best they have had there and has turned things around there.Virginia is still there and does a great job as well. A few months ago I would have probably rated stonecreek as average, but with out a doubt I would say this place is now the best around. Staff is very friendly and stable...which was not the case before Frank came on board. Abby lights up the front desk and very willing to help with any issue. Courtney has been very dilligent in answering my questions and concerns and has greated a great team there! My mom is truly happy and thriving. Way to go Stonecreek, you have exceeded my expectations!! Highly recommend!

Business Response

Home Health worker

I travel to several nursing facilities all over the Edmond and OKC area and I must say Stone Creek is by far the very best of them all. They are all attentive to the resident needs. The food smells phenominal. The place is clean and free of any smells you\'d expect in nursing facilities. The staff is always friendly and willing to assist when needed.

Business Response