U.S. Helplines & Hotlines for Suspected Elder Abuse
If you believe an elder abuse situation to be imminently dangerous, threatening or serious, call 911 or the local police.
The national Eldercare Locator exists to connect you with services for older adults and their families. You can call toll-free at 1-800-677-1116 from Monday to Friday, 9am to 8pm ET.
If you suspect elder abuse of a loved one, call the protective services agency in the state where your loved one lives.
Alabama
- In long-term care facilities or in the home: 1-800-458-7214
- In nursing home settings: 1-800-356-9596
- Alabama Adult Protective Services website: http://dhr.alabama.gov/services/
Adult_Protective_Services/Adult_Protective_Services.aspx - Alabama Department of Senior Services website: http://www.alabamaageline.gov/
Alaska
- In long-term care facilities:
- in-state line: 907-334-4480
- Out-of-state line: 1-800-730-6393
- In the home:
- in-state line: 907-269-3666
- Out-of-state line: 1-800-478-9996
- Alaska Adult Protective Services website: http://www.hss.state.ak.us/dsds/aps.htm
Arizona
- In long-term care facilities or in the home: 1-SOS-ADULT or 1-877-767-2385
- TDD access: 1-877-815-8390
- Arizona Adult Protective Services website: https://www.azdes.gov/daas/aps/ciu/
Arkansas
- In long-term care facilities in Pulaski County: 501-682-8425; outside of Pulaski County: 1-800-582-4887
- In the home: 1-800-482-8049
- Arkansas Office of Long Term Care, Complaints Unit website: http://humanservices.arkansas.gov/dms/Pages/oltcConsumers.aspx
- Arkansas Long Term Care Ombudsman website: http://www.arombudsman.com/
- Arkansas Adult Protective Services website: http://www.aradultprotection.com/
California
- In long-term care facilities: 1-800-231-4024
- In the home, by county (24-hour lines unless otherwise stated):
- Alameda: 866-225-5277
- Alpine: 530-694-2235; after-hours: 866-900-0525
- Amador: 209-223-6550; after-hours, weekends, & holidays: 209-223-1075
- Butte: 800-664-9774
- Calaveras: 209-754-6452; after-hours, weekends & holidays: (Calaveras Co. Sheriff’s Office) 209-754-6500
- Colusa: 530-458-0280
- Contra Costa: local: 925-646-2854; toll-free: 877-839-4347
- Del Norte: 707-464-3191
- El Dorado: 530-642-4800
- Fresno: local: 559-255-3383; toll-free: 800-418-1426
- Glenn: 530-934-6520
- Humboldt: 707-476-2100
- Imperial: 760-337-7878
- Inyo: local: 760-872-1727; toll-free: 800-841-5011
- Kern: local: 661-868-1006; toll-free: 800-277-7866
- Kings: 866-582-8776
- Lake: toll-free: 800-386-4090; pager: 800-399-9339
- Lassen: 530-251-8158; after-hours, weekends, & holidays (Lassen Co. Sheriff’s Office): 530-257-6121
- Los Angeles: local: 626-579-6905; toll-free: 877-477-3646
- Madera: 559-675-7839
- Marin: 415-507-2774
- Mariposa: 800-266-3609; after-hours, weekends, & holidays (Mariposa Co. Sheriff’s Office): 209-966-3614
- Mendocino:
- Ukiah: local: 707-463-7900; toll-free: 877-327-1799
- Fort Bragg: local: 707-962-1102; toll-free: 877-327-1677
- Merced: 209-385-3105
- Modoc: 530-233-6501; after-hours, weekends & holidays (Modoc Co. Sheriff’s Office): 530-233-4416
- Mono: 800-340-5411
- Monterey: 800-960-0010
- Napa: 888-619-6913
- Nevada: 800-339-7248
- Orange: 800-451-5155
- Placer: 888-886-5401
- Plumas: 530-283-6471; after-hours, weekends, & holidays (Plumas Co. Sheriff’s Office): 530-283-6300
- Riverside: local: 951-358-6998; toll-free (CA only): 800-491-7123
- Sacramento: 916-874-9377
- San Benito: 831-636-4190
- San Bernardino: 877-565-2020
- San Diego: local toll-free: 800-510-2020; national toll-free: 800-339-4661
- San Francisco: local: 415-557-5230; toll-free: 800-814-0009
- San Joaquin: 888-800-4800
- San Luis Obispo: 805-781-1790; after hours, weekends, & holidays: (800) 838-1381
- San Mateo: 800-675-8437
- Santa Barbara:
- Santa Barbara: 805-681-4550
- Santa Maria: 805-346-8303
- Lompoc/Solvang/Santa Ynez/ Buellton: 805-737-6020
- Santa Clara: local: 408-975-4900; toll-free: 800-414-2002
- Santa Cruz: 866-580-4357
- Shasta: 530-225-5798
- Sierra: 530-289-3720
- Siskiyou: 530-842-7009
- Solano: 800-850-0012
- Sonoma: 800-667-0404
- Stanislaus: 800-336-4316
- Sutter: 530-822-7227
- Tehama: 800-323-7711
- Trinity: local: 530-623-1314; toll-free (available during business hours only): 800- 851-5658
- Tulare: 800-321-2462
- Tuolumne: local: 209-533-4357; toll-free: 866-388-7502
- Ventura: 805-654-3200
- Yolo: 888-675-1115
- Yuba: local: 530-749-6471; toll-free: 866-999-9113
- California Adult Protective Services website: http://www.dss.cahwnet.gov/cdssweb/Protective_175.htm
- California Long Term Care Ombudsman website: http://www.aging.ca.gov/Programs/LTCOP/
Colorado
- For entire state: 1-800-773-1366 or 1-800-886-7689, Ext. 2800
- Colorado Department of Public Health Nursing Home Complaints Program website: http://www.colorado.gov/cs/Satellite?c=Page&childpagename=CDPHE-HF%2FCBONLayout&cid=1251590796080&pagename=CBONWrapper
- By county:
- Adams: Long-term care facilities: 303-455-1000; In the home: 303-227-2353; after hours: 303-287-8831
- Alamosa: Long-term care facilities: 719-589-4511; In the home: 719-589-2581
- Arapahoe: Long-term care facilities: 303-455-1000; In the home: 303-636-1750
- Archuleta: Long-term care facilities: 970.264.0501; In the home: 970-264-2182
- Baca: Long-term care facilities: 719-348-5887; In the home: 719-523-4131
- Bent: Long-term care facilities: 719-348-5887; In the home: 719-456-2620
- Boulder: Long-term care facilities: 303-441-1170; In the home: 303-441-1441
- Broomfield: Long-term care facilities: 303-455-1000; In the home: 720-887-2271
- Chaffee: Long-term care facilities: 719-539-3341; In the home: 719-539-6627
- Cheyenne: Long-term care facilities:719-348-5562; In the home: 719-767-5629
- Clear Creek: Long-term care facilities: 303-455-1000; In the home: 303-567-3149
- Conejos: Long-term care facilities: 719-589-4511; In the home: 719-376-5455
- Costilla: Long-term care facilities: 719-589-4511; In the home: 719-672-4131
- Crowley: Long-term care facilities: 719-348-5887; In the home: 719-267-3546
- Custer: Long-term care facilities: 719-539-3341; In the home: 719-783-2371
- Delta: Long-term care facilities: 970-527-7055; In the home: 970-874-2030
- Denver: Long-term care facilities: 303-455-1000; In the home: 720-944-2994
- Dolores: Long-term care facilities: 970-403-2165; In the home: 970-677-2250
- Douglas: Long-term care facilities: 303-455-1000; In the home: 303-663-6270
- Eagle: Long-term care facilities: 970-468-0295, 303-974-7072, or 970-668-9612; In the home: 970-328-8836
- Elbert: Long-term care facilities: 719-348-5562; In the home: 303-621-3149
- El Paso: Long-term care facilities: 719-471-7080 x113; In the home: 719-444-5755
- Fremont: Long-term care facilities: 719-539-3341; In the home: 719-275-2318
- Garfield: Long-term care facilities: 970-248-2717; In the home: 970-945-9193
- Gilpin: Long-term care facilities: 303.455.1000; In the home: 303-582-5444
- Grand: Long-term care facilities: 970-468-0295, 303-974-7072, or 970-668-9612; In the home: 970-725-3331
- Gunnison: Long-term care facilities 970-527-7055; In the home: 970-641-3244
- Hindsdale: Long-term care facilities 970-527-7055; In the home: 970-641-3244
- Huerfano: Long-term care facilities: 719-845-1133; In the home: 719-738-2810
- Jackson: Long-term care facilities 970-468-0295, 303-974-7072, or 970-668-9612; In the home: 970-723-4750
- Jefferson: Long-term care facilities: 303-455-1000; In the home: 303-271-4673
- Kiowa: Long-term care facilities: 719-348-5887;In the home: 719-438-5541
- Kit Carson: Long-term care facilities: 719-348-5562; In the home: 719-346-8732
- Lake: Long-term care facilities: 719-539-3341; In the home: 719-486-2088
- LaPlata: Long-term care facilities: 970-403-2165; In the home: 970-382-6150
- Larimer: Long-term care facilities: 970-498-7754; In the home: 970-498-7770
- Las Animas: Long-term care facilities: 719-845-1133; In the home: 719-846-2276 x37
- Lincoln: Long-term care facilities: 719-348-5562; In the home: 719-743-2426
- Logan: Long-term care facilities: 970-867-9409; In the home: 970-522-2194 x314
- Mesa: Long-term care facilities: 970-248-2717; In the home: 970-248-2888
- Mineral: Long-term care facilities: 719-589-4511; In the home: 719-657-3381
- Moffat: Long-term care facilities: 970-248-2717; In the home: 970-824-8282
- Montezuma: Long-term care facilities: 970-403-2165; In the home: 970-565-3769
- Montrose: Long-term care facilities: 970-527-7055; In the home: 970-252-5000
- Morgan: Long-term care facilities: 970-867-9409; In the home: 970-542-3530 x1529
- Otero: Long-term care facilities: 719-348-5887; In the home: 719-383-3166
- Ouray: Long-term care facilities: 970-527-7055; In the home: 970-626-2299
- Park: Long-term care facilities: 719-471-7080 x113; In the home: 303-816-5939
- Phillips: Long-term care facilities: 970-867-9409; In the home: 970-854-2280
- Pitkin: Long-term care facilities: 970-468-0295, 303-974-7072, or 970-668-9612; In the home: 970-429-2040
- Prowers: Long-term care facilities: 719-348-5887; In the home: 719-336-7486
- Pueblo:719-583-6123 or 719-583-6124; In the home: 719-583-6853
- Rio Blanco: Long-term care facilities: 970-248-2717; In the home: 970-878-9640
- Rio Grande: Long-term care facilities: 719-589-4511; In the home: 719-657-3381
- Routt: Long-term care facilities: 970-248-2717; In the home: 970-879-1540
- San Juan: Long-term care facilities: 970-403-2165; In the home: 970-382-6150
- Saquache: Long-term care facilities: 719-589-4511; In the home: 719-655-2537
- San Miguel: Long-term care facilities: 970-527-7055; In the home: 970-728-4411
- Sedgwick: Long-term care facilities: 970-867-9409; In the home: 970-474-3397
- Summit: Long-term care facilities: 970-468-0295, 303-974-7072, or 970-668-9612; In the home: 970-668-9160
- Teller: Long-term care facilities: 719-471-7080 x113; In the home: 719-686-5550
- Washington: Long-term care facilities: 970-867-9409; In the home: 970-345-2238
- Weld: Long-term care facilities: 970-346-6950; In the home: 970-352-1551 x6211
- Yuma: Long-term care facilities: 970-867-9409; In the home: 970-332-4877
Connecticut
- In long-term care facilities:
- In-state: 888-388-1888
- Out-of-state: 860-424-5200
- In the home:
- In-state business hours: 888-385-4225; after hours: 211;
- Out-of-state: 800-203-1234
- Connecticut Protective Services for the Elderly website: http://www.dss.state.ct.us/svcs/socialwork/pg3.htm
Delaware
- In long-term care facilities or in the home: 1-800-223-9074
- Delaware Adult Protective Services website: http://dhss.delaware.gov/dhss%5Cmain%5Caps.html
District of Columbia
- In long-term care facilities or in the home: 202-541-3950
- In Medicaid long-term care facilities: 202-727-2540
- DC Adult Protective Services website: http://dhs.dc.gov/service/adult-protective-services
Florida
- In long-term care facilities: 1-888-831-0404
- In the home: 1-800-962-2873; TDD/TTY access: 1-800-453-5145; Fax: 1-800-914-0004
- Florida Mandatory Reporter Fax Transmittal Form: http://www.dcf.state.fl.us/abuse/faxreport.pdf
- Florida Adult Protective Services website: http://www.dcf.state.fl.us/as/
Georgia
- In long-term care facilities:
- within the Metro-Atlanta area: 404-657-5728
- outside Metro-Atlanta area: 1-800-878-6442
- In the home:
- within the Metro-Atlanta area: 404-657-5250
- outside Metro-Atlanta area: 1-888-774-0152
- Georgia Adult Protective Services website: http://aging.dhs.georgia.gov/adult-protective-services
- Georgia Office of Regulatory Services website: http://dch.georgia.gov/healthcare-facility-regulation-0
Hawaii
- In long-term care facilities: 808-586-7268
- In the home, by island:
- Hawaii:
- Hamakua: 808-933-8820
- Hilo: 808-933-8820
- Kamuela, Kau, Kohala, Kona: 808-327-6280
- Puna: 808-933-8820
- Maui, Molokai: 808-243-5151
- Kauai: 808-241-3337
- Lanai: 808-243-5151
- Oahu: 808-832-5115
- Hawaii:
- Hawaii Long Term Care Ombudsman website: http://hawaii.gov/health/eoa/LTCO.html
- Hawaii Executive Office on Aging website: http://www4.hawaii.gov/eoa/programs/response/report.html
Idaho
- In long-term care facilities or in the home, by region:
- Northern Idaho/Coeur D’Alene area (Benewah, Boundary, Bonner, Kootenai, and Shoshone counties): 208-667-3179 or 800-786-5536 x241 or x221
- North Central Idaho/Lewiston area (Clearwater, Idaho, Latah, Lewis, and Nez Perce counties): 208-798-4192 or 800-877-3206
- Southwestern Idaho/Boise area (Ada, Adams, Boise, Canyon, Elmore, Gem, Owyhee, Payette, Valley, and Washington counties): 208-908-4990 or 800-859-0321
- South Central Idaho/Twin Falls area (Blaine, Camas, Cassia, Gooding, Jerome, Lincoln, Minidoka, and Twin Falls counties): 208-736-2122 or 800-574-8656
- Southeast Idaho/Pocatello area (Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida, and Power counties): 208-233-4032 or 800-526-8129
- Eastern Idaho/Idaho Falls area (Bonneville, Butte, Clark, Custer, Fremont, Jefferson, Lemhi, Madison, and Teton counties): 208-522-5391 or 800-632-4813
- Idaho Adult Protection website: http://aging.idaho.gov/protection/index.html
Illinois
- In long-term care facilities:
- In-state line: 800-252-8966
- Out-of-state: 217-524-6911
- TTY: 888-206-1327
- In the home:
- In-state line: 866-800-1409
- Out-of-state: 217-524-6911
- TTY: 888-206-1327
- Illinois Department on Aging website: http://www.state.il.us/aging/
- Illinois Protective Services for Seniors website: http://www.state.il.us/aging/1abuselegal/abuse.htm
- Illinois Local Elder Abuse Provider Agency Directory website: http://www.state.il.us/aging/1helpline/helpline-main.htm#contact
Indiana
- In long-term care facilities or in the home: 1-800-992-6978
- Indiana Adult Protective Services website: http://www.in.gov/fssa/elderly/aging/aps.html
Iowa
- In long-term care facilities: 877-686-0027
- In the home: 800-362-2178
- LTC Ombudsman: 800-532-3213
- Iowa Long Term Care Ombudsman website: http://www.state.ia.us/elderaffairs/advocacy/ombudsman.html#ltccomp
- Iowa Department of Inspections and Appeals, Health Facilities Division website: http://www.state.ia.us/government/dia/page8.html
- Iowa Department of Human Services website: http://www.dhs.state.ia.us/dhs2005/dhs_homepage/children_family/
abuse_reporting/adult_abuse.html
Kansas
- In long-term care facilities:
- In-state line: 877-662-8362
- Out-of-state: 785-296-3017
- In the home:
- In-state line: 800-922-5330
- Out-of-state: 785-296-0044
- Kansas Office of the State Long Term Care Ombudsman website: http://www.kansasombudsmanksgov.com/
- Kansas Adult Protective Services website: http://www.dcf.ks.gov/services/PPS/Pages/APS/AdultProtectiveServices.aspx
Kentucky
- In long-term care facilities: 800-752-6200
- LTC Ombudsman:
- In-state line: 800-372-2973
- Out-of-state: 800-372-2991
- TTY: 800-627-4702
- In the home: 800-752-6200
- Attorney General’s Patient Abuse Tip Line: 1-877-ABUSE TIP (1-877-228-7384)
- Office of the Attorney General Medicaid Fraud & Abuse Control Division website: http://ag.ky.gov/abuse/
- Kentucky Office of Inspector General website: http://chfs.ky.gov/oig/dhcfscomplaintinfo.htm
- Kentucky Cabinet for Health and Family Services website: http://chfs.ky.gov/dcbs/dpp/eaa/
- Kentucky Adult Protective Services website: http://chfs.ky.gov/dcbs/dpp/facs.htm
Louisiana
- In long-term care facilities: In-state line: 866-632-0922; Out-of-state: 225-342-7100
- In the home:
- In-state line: 800-259-4990
- Out-of-state: 800-898-4910
- Louisiana Elderly Protective Services website: http://goea.louisiana.gov/index.cfm?md=pagebuilder&tmp=home&pid=5&pnid=2&nid=16
Maine
- In long-term care facilities: 800-383-2441
- LTC Ombudsman: 207-621-1079; TTY 800-499-0229
- In the home: 800-624-8404 (business hours)
- 800-963-9490 (in-state, after hours)
- 207-287-3492 (Out-of-state, after hours)
- TTY: 800-624-8404 (business hours)
- Maine Department of Health and Human Services website: http://www.maine.gov/dhhs/
- Maine Aging & Disability Services website: http://www.maine.gov/dhhs/oads/aging/
Maryland
- In long-term care facilities: 877-402-8219 or 410-402-8201
- In the home: 800-917-7383
- Maryland Long Term Care Ombudsman website: http://www.aging.maryland.gov/Ombudsman.html
- Maryland Adult Protective Services website: http://www.dhr.state.md.us/how/srvadult/protect.htm
Massachusetts
- In long-term care facilities or in the home: 800-922-2275
- Massachusetts Attorney General’s Elder Hotline: 1-888-AG-ELDER (1-888-243-5337)
- Massachusetts Executive Office of Elder Affairs – Protective Services Program website: http://www.mass.gov/elders/service-orgs-advocates/protective-services-program.html
Michigan
- In long-term care facilities: 866-485-9393
- In the home: 800-996-6228
- Michigan Bureau of Health Systems website: http://www.michigan.gov/mdch/0,1607,7-132-27417_28139_28142—,00.html
- Michigan Adult Protective Services website: http://www.michigan.gov/dhs/0,1607,7-124-5452_7119-15663–,00.html
Minnesota
- In long-term care facilities or in the home: (Senior Linkage Line) 800-333-2433
- TTY: 800-627-3529
- Long Term Care Ombudsman: 800-657-3591 or 651-431-2555
- TTD/TTY: 1-800-627-3529
- Minnesota Aging Protective Services Unit website: http://www.dhs.state.mn.us/main/idcplg?IdcService=GET_DYNAMIC_CONVERSION&RevisionSelectionMethod=LatestReleased&d
DocName=id_005710
Mississippi
- In long-term care facilities or in the home:
- In-state line: 800-222-8000
- Out-of-state: 601-359-4991
- Mississippi Adult Protective Services website: http://www.mdhs.state.ms.us/fcs_aps.html
Missouri
- In long-term care facilities or in the home: 800-392-0210
- Long Term Care Ombudsman:
- In-state line: 573-526-0727
- Out-of-state: 800-309-3282
- Missouri Adult Protective Services website: http://health.mo.gov/safety/abuse/ http://www.health.state.mo.us/ProtectiveServices/
Montana
- In long-term care facilities or in the home:
- In-state line: 800-551-3191
- Out-of-state: 406-444-4077
- Long Term Care Ombudsman:
- Within Montana: 800-332-2272
- Outside Montana: 406-444-4077
- Montana Adult Protective Services website: http://www.dphhs.mt.gov/sltc/services/APS/index.shtml
- Montana Senior & Long Term Care Division Ombudsman website: http://www.dphhs.mt.gov/sltc/services/aging/ltcombudsman.shtml
Nebraska
- In long-term care facilities or in the home:
- In-state line: 800-652-1999
- Out-of-state: 402-595-1324
- Long Term Care Ombudsman:
- Within Nebraska: 800-942-7830
- Outside Nebraska: 402-471-2307
- Nebraska Adult Protective Services website: http://www.hhs.state.ne.us/ags/aps.htm
Nevada
- In long-term care facilities or in the home: 1-888-729-0571
- Northern Nevada: 775-688-2964
- Southern Nevada: 702-486-6930
- Carson City area: 775-687-4210
- Reno area: 775-688-2964
- Elko area: 775-738-1966
- Las Vegas area: 702-486-3545
- Nevada Elder Protective Services website: http://www.nvaging.net/protective_svc.htm
New Hampshire
- In long-term care facilities:
- In-state line: 800-442-5640
- Out-of-state: 603-271-4375
- In the home:
- In-state line: 800-949-0470
- Out-of-state: 603-271-7014
- New Hampshire Office of the Long Term Care Ombudsman website: http://www.dhhs.nh.gov/oltco/index.htm
- New Hampshire Adult Protection Program website: http://www.dhhs.nh.gov/dcbcs/beas/adultprotection.htm
New Jersey
- In long-term care facilities: In-state line: 877-582-6995; Out-of-state: 609-943-4023
- In the home, by county:
- Atlantic: business hrs: 609-645-7700 x4272; after hrs: 888-426-9243 or 911
- Bergen: business hrs: 201-368-4300; after hrs: 800-624-0275
- Burlington: 609-261-1000 x4797; after hrs: 609-267-8500 or 609-234-8888
- Camden: business hrs: 856-225-8191; after hrs: 800-786-5080
- Cape May: 609-886-6200 x375 or 370; after hrs: contact local police or 911
- Cumberland: 856-453-2223
- Essex: 973-624-2528 x134; after hrs: 911, local police, first aid or hospital
- Gloucester: 856-582-9200, 856-256-2101, or 856-256-2267; after hrs: 800-648-0132
- Hudson: 201-295-5160
- Hunterdon: business hrs: 908-788-1300; after hrs: 908-782-HELP or 908-735-HELP
- Mercer: business hrs: 609-989-4346; after hrs: 911
- Middlesex: business hrs: 732-745-3635; after hrs: 911 or local police
- Monmouth: business hrs: 732-531-9191; after hrs: 732-222-9111
- Morris: business hrs: 973-326-7282 or 973-326-7864; after hrs: 973-285-2900 or 911
- Ocean: business hrs: 732-286-5819, 732-286-5933, or 732-286-5929; after hrs: 732-240-6100 or 609-693-5834
- Passaic: business hrs: 973-881-2616; after hrs: 973-345-2676
- Salem: business hrs: 856-339-8622; after hrs: 911
- Somerset: business hrs: 908-526-8800; after hrs: 800-287-3607
- Sussex: 973-383-3600 x5170 or 973-383-3600 x5150; after hrs: 911 or local police
- Union: business hrs: 908-497-3902; after hrs: 911 or local police
- Warren: business hrs: 908-475-6591; after hrs: 911 or local police
- New Jersey Adult Protective Services website: http://www.state.nj.us/health/senior/aps.shtml
New Mexico
- In long-term care facilities (by a perpetrator NOT employed or under the supervision of the facility): 866-654-3219 or 505-476-4912
- In long-term care facilities (perpetrated by a facility employee, vendor under the supervision of the facility, etc.): 800-752-8649
- Long Term Care Ombudsman: 866-842-9230
- In the home: 866-654-3219 or 505-476-4912
- New Mexico Office of the Long Term Care Ombudsman website: http://www.nmaging.state.nm.us/Long_Term_Ombudsman.aspx
- New Mexico Adult Protective Services website: http://www.nmaging.state.nm.us/Adult_ProtectiveServices.aspx
New York
- In long-term care facilities:
- In nursing homes: 888-201-4563
- New York State Dept of Health Nursing Homes website: http://www.health.state.ny.us/facilities/nursing/
- In assisted living facilities or adult care homes: 866-893-6772
- In the home:
- Home Care agency complaints: 800-628-5972
- In the home: 1-800-342-3009 option 6
- New York State Dept of Health Adult Care Facilities website: http://www.health.state.ny.us/facilities/adult_care/
North Carolina
- By county:
- Alamance: Long-term care facilities: 336-294-4950 or 336-761-2111; In the home: 336-570-6532
- Alexander: In long-term care facilities: 828-485-4213; In the home: 828-632-1080 x357
- Alleghany: In long-term care facilities: 1-866-219-3643 or 828-265-5434 x126; In the home: 336-372-2411
- Anson: Long-term care facilities: 800-508-5777 or 704-348-2714, 348-2715, 348-2724, 688-6503, 348-2739 & 688-6504; In the home: 704-694-9351
- Ashe: In long-term care facilities: 866-219-3643 or 828-265-5434 x126; In the home: 336-846-5700
- Avery: In long-term care facilities: 866-219-3643 or 828-265-5434 x126; In the home: 828-733-8248
- Beaufort: Long-term care facilities: 252-974-1838; In the home: 252-975-5500
- Bertie: Long-term care facilities: (252) 974-1838; In the home: 252-794-5320
- Bladen: Long-term care facilities: 866-582-4251 or 910-272-5061; In the home: 910-862-6800
- Brunswick: Long-term care facilities: 800-218-6575 or 910-395-4553; In the home: 910-253-2077
- Buncombe: Long-term care facilities: 800-727-0557 or 828-251-6622; In the home: 828-250-5500
- Burke: In long-term care facilities: 828-485-4213; In the home: 828-439-2000
- Cabarrus: Long-term care facilities: 800-508-5777 or 704-348-2714, 348-2715, 348-2724, 688-6503, 348-2739 & 688-6504; In the home: 704-920-1400
- Caldwell: In long-term care facilities: 828-485-4213; In the home: 828-426-8200
- Camden: Long-term care facilities: 252-426-5753; In the home: 252-331-4787
- Carteret: Long-term care facilities: 800-824-4648 or 252-638-3185 x3010 or x3007; In the home: 252-728-3181
- Caswell: Long-term care facilities: 336-294-4950 or 336-761-2111; In the home: 336-694-4141
- Catawba: In the home: In long-term care facilities: 828-485-4213; In the home: 828-695-5600
- Chatham: Long-term care facilities: 800-310-9777 or 919-558-2719, 919-558-2714, 919-558-9404, 919-558-2703 & 919-558-9401; In the home: 919-542-2759
- Cherokee: Long-term care facilities: (828) 586-1962 x220; In the home: 828-837-7455;
- Chowan: Long-term care facilities: 252-426-5753; In the home: 252-482-7441
- Clay: Long-term care facilities: (828) 586-1962 x220; In the home: 828-389-6301
- Cleveland: Long-term care facilities: 800-331-9891 or 828-287-2281; In the home: 704-487-0661
- Columbus: Long-term care facilities: 800-218-6575 or 910-395-4553; In the home: 910-642-2800
- Craven: Long-term care facilities: 800-824-4648 or 252-638-3185 x3010 or x3007; In the home: 252-636-4900
- Cumberland: Long-term care facilities: (910) 323-4191 x25 or x27; In the home: 910-323-1540
- Currituck: Long-term care facilities: 252-426-5753; In the home: 252-232-3083
- Dare: Long-term care facilities: 252-426-5753; In the home: 252-475-5500
- Davidson: Long-term care facilities: 336-294-4950 or 336-761-2111; In the home: 366-242-2500
- Davie: Long-term care facilities: 336-294-4950 or 336-761-2111; In the home: 336-753-6250
- Duplin: Long-term care facilities: 800-824-4648 or 252-638-3185 x3010 or x3007; In the home: 910-296-2200
- Durham: Long-term care facilities: 800-310-9777 or 919-558-2719, 919-558-2714, 919-558-9404, 919-558-2703 & 919-558-9401; In the home: 919-560-8000
- Edgecombe: Long-term care facilities: 252-234-5963; In the home: 252-641-7611 or 252-985-4101
- Forsythe: Long-term care facilities: 336-294-4950 or 336-761-2111; In the home: 336-703-3400
- Franklin: Long-term care facilities: 866-506-6223 or 252-436-2050; In the home: 919 496-8118
- Gaston: Long-term care facilities: 800-508-5777 or 704-348-2714, 348-2715, 348-2724, 688-6503, 348-2739 & 688-6504; In the home: 704-862-7500
- Gates: Long-term care facilities: 252-426-5753; In the home: 252-357-0075
- Graham: Long-term care facilities (828) 586-1962 x220; In the home: 828-479-7911
- Granville: Long-term care facilities: 866-506-6223 or 252-436-2050; In the home: 919-693-1511
- Greene: Long-term care facilities: 800-824-4648 or 252-638-3185 x3010 or x3007; In the home: 252-747-5932
- Guilford: Long-term care facilities: 336-294-4950 or 336-761-2111; In the home: 336-641-3000
- Halifax: Long-term care facilities: 252-234-5963; In the home: 252-536-2511
- Harnett: Long-term care facilities: (910) 323-4191 x25 or x27; In the home: 910-893-7500
- Haywood: Long-term care facilities: (828) 586-1962 x220; In the home: 828-452-6620
- Henderson: Long-term care facilities: 800-727-0557 or 828-251-6622; In the home: 828-697-5500
- Hertford: Long-term care facilities: (252) 974-1838; In the home: 252-358-7830
- Hoke: Long-term care facilities: 866-582-4251 or 910-272-5061; In the home: 910-875-8725
- Hyde: Long-term care facilities: 252-426-5753; In the home: 252-926-4199
- Iredell: Long-term care facilities: 800-508-5777 or 704-348-2714, 348-2715, 348-2724, 688-6503, 348-2739 & 688-6504; In the home: 704-873-5631
- Jackson: Long-term care facilities: (828) 586-1962 x220; In the home: 828-586-5546
- Johnston: Long-term care facilities: 800-310-9777 or 919-558-2719, 919-558-2714, 919-558-9404, 919-558-2703 & 919-558-9401; In the home: 919 989-5300
- Jones: Long-term care facilities: 800-824-4648 or 252-638-3185 x3010 or x3007; In the home: 252-448-2581
- Lee: Long-term care facilities: 800-310-9777 or 919-558-2719, 919-558-2714, 919-558-9404, 919-558-2703 & 919-558-9401; In the home: 919-718-4690
- Lenoir: Long-term care facilities: 800-824-4648 or 252-638-3185 x3010 or x3007; In the home: 252-559-6400
- Lincoln: Long-term care facilities: 800-508-5777 or 704-348-2714, 348-2715, 348-2724, 688-6503, 348-2739 & 688-6504; In the home: 704-732-0738
- Macon: Long-term care facilities: (828) 586-1962 x220; In the home: 828-349-2124
- Madison: Long-term care facilities: 800-727-0557 or 828-251-6622; In the home: 828-649-2711
- Martin: Long-term care facilities: (252) 974-1838; In the home: 252-789-4400
- McDowell: Long-term care facilities: 800-331-9891 or 828-287-2281; In the home: 828-652-3355 x117
- Mecklenburg: Long-term care facilities: 800-508-5777 or 704-348-2714, 348-2715, 348-2724, 688-6503, 348-2739 & 688-6504;In the home: 704-336-3000
- Mitchell: In long-term care facilities: 866-219-3643 or 828-265-5434 x126; In the home: 828-688-2175
- Montgomery: Long-term care facilities: 336-294-4950 or 336-761-2111; In the home: 910-576-6531
- Moore: Long-term care facilities: 800-310-9777 or 919-558-2719, 919-558-2714, 919-558-9404, 919-558-2703 & 919-558-9401; In the home: 910-947-7367
- Nash: Long-term care facilities: 252-234-5963; In the home: 252-459-9818
- New Hanover: Long-term care facilities: 800-218-6575 or 910-395-4553; In the home: 910-798-3400
- Northampton: Long-term care facilities: 252-234-5963; In the home: 252-534-5811
- Onslow: Long-term care facilities: 800-824-4648 or 252-638-3185 x3010 or x3007; In the home: 910-455-4145
- Orange: Long-term care facilities: 800-310-9777 or 919-558-2719, 919-558-2714, 919-558-9404, 919-558-2703 & 919-558-9401; In the home: 919-245-2800
- Pamlico: Long-term care facilities: 800-824-4648 or 252-638-3185 x3010 or x3007; In the home: 252-745-4086
- Pasquotank: Long-term care facilities: 252-426-5753; In the home: 252-338-2126
- Pender: Long-term care facilities: 800-218-6575 or 910-395-4553; In the home: 910-259-1240
- Perquimans: Long-term care facilities: 252-426-5753; In the home: 252-426-7373
- Person: Long-term care facilities: 866-506-6223 or 252-436-2050; In the home: 336-599-8361
- Pitt: Long-term care facilities: (252) 974-1838; In the home: 252-902-1110
- Polk: Long-term care facilities: 800-331-9891 or 828-287-2281; In the home: 828-894-2100
- Randolph: Long-term care facilities: 336-294-4950 or 336-761-2111; In the home: 336-683-8000
- Richmond: Long-term care facilities: 866-582-4251 or 910-272-5061; In the home: 910-997-8400
- Robeson: Long-term care facilities: 866-582-4251 or 910-272-5061; In the home: 910-671-3500
- Rockingham: Long-term care facilities: 336-294-4950 or 336-761-2111; In the home: 336-342-1394
- Rowan: Long-term care facilities: 800-508-5777 or 704-348-2714, 348-2715, 348-2724, 688-6503, 348-2739 & 688-6504; In the home: 704-216-8330
- Rutherford: In long-term care facilities: 800-331-9891 or 828-287-2281; In the home: 828-287-6199
- Sampson: Long-term care facilities: (910) 323-4191 x25 or x27; In the home: 910-592-7131
- Scotland: Long-term care facilities: 866-582-4251 or 910-272-5061; In the home: 910-277-2500
- Stanley: Long-term care facilities: 800-508-5777 or 704-348-2714, 348-2715, 348-2724, 688-6503, 348-2739 & 688-6504; In the home: 704-982-6100
- Stokes: Long-term care facilities: 336-294-4950 or 336-761-2111; In the home: 336-593-2861
- Surry: Long-term care facilities: 336-294-4950 or 336-761-2111; In the home: 336-401-8700
- Swain: In long-term care facilities: (828) 586-1962 x 220; In the home: 828-488-6921
- Transylvania: In long-term care facilities: 800-727-0557 or 828-251-6622; In the home: 828-884-3174
- Tyrell: Long-term care facilities: 252-426-5753; In the home: 252-796-3421
- Union: Long-term care facilities: 800-508-5777 or 704-348-2714, 348-2715, 348-2724, 688-6503, 348-2739 & 688-6504; In the home: 704-296-4300
- Vance: Long-term care facilities: 866-506-6223 or 252-436-2050; In the home: 252-492-5001
- Wake: Long-term care facilities: 800-310-9777 or 919-558-2719, 919-558-2714, 919-558-9404, 919-558-2703 & 919-558-9401; In the home: 919-212-7000
- Warren: Long-term care facilities: 866-506-6223 or 252-436-2050; In the home: 252-257-5000
- Washington: Long-term care facilities: 252-426-5753; In the home: 252-793-4041
- Watauga: In long-term care facilities: 866-219-3643 or 828-265-5434 x126; In the home: 828-265-8100
- Wayne: Long-term care facilities: 800-824-4648 or 252-638-3185 x3010 or x3007; In the home: 919-580-4034
- Wilkes: In long-term care facilities: 866-219-3643 or 828-265-5434 x126; In the home: 336-651-7400 or 336-651-7490
- Wilson: Long-term care facilities: 252-234-5963; In the home: 252-206-4000
- Yadkin: Long-term care facilities: 336-294-4950 or 336-761-2111; In the home: 336-679-4210
- Yancey: Long-term care facilities: 866-219-3643 or 828-265-5434 x126; In the home: 828-682-6148
- North Carolina Adult Protective Services website: http://www.dhhs.state.nc.us/aging/adultsvcs/afs_aps.htm
North Dakota
- Long-term care facilities or in the home: 800-451-8693
- North Dakota Vulnerable Adult Protective Services website: http://www.state.nd.us/humanservices/services/adultsaging/vulnerable.html
Ohio
- Long-term care facilities or in the home, by county:
- Adams: 937-544-2371
- Allen: Long-term care facilities: 800-653-7778; In the home: 419-228-2621
- Ashland: 419-282-5000 or 800-589-8141
- Ashtabula: 440-998-1110 or 800-935-0242
- Athens: 740-797-2523, 800-762-3775 or 800-338-4484
- Auglaize: Long-term care facilities: 800-653-7778; In the home: 419-739-6505
- Belmont: 740-695-1075
- Brown: 937-378-6104
- Butler: Long-term care facilities: 800-488-6070; In the home: 513-887-4100 or 800-582-4267
- Carroll: 330-627-2571
- Champaign: Long-term care facilities: 800-395-8267; In the home: 937-484-1500
- Clark: Long-term care facilities: 800-395-8267; In the home: 937-327-1700 or 800-516-3463
- Clermont: Long-term care facilities: 800-488-6070; In the home: 513-732-7111
- Clinton: Long-term care facilities: 800-488-6070; In the home: 937-382-0963
- Columbiana: 330-424-6600
- Coshocton: 740-622-1020
- Crawford: 419-563-1570 or 419-562-7906
- Cuyahoga: 216-987-7000
- Darke: Long-term care facilities: 800-395-8267; In the home: 937-548-4132
- Defiance: 419-782-3881 or 800-342-0160
- Delaware: 740-833-2300 or 800-899-3180
- Erie: 419-626-6781
- Fairfield: 740-653-1701 or 800-450-8845
- Fayette: 740-335-0350 or 800-845-3272
- Franklin: 614-233-2000
- Fulton: 419-337-0010 or 800-344-3575
- Gallia: 740-446-3222 x229
- Geauga: business hours: 440-285-9141 or 800-209-7590; after-hours: 440-285-5665
- Greene: Long-term care facilities: 800-395-8267; In the home: 937-562-6000 or 800-361-4450
- Guernsey: 740-432-2381
- Hamilton: Long-term care facilities: 800-488-6070; In the home: 513-946-1000
- Hancock: Long-term care facilities: 800-653-7778; In the home: 419-422-0182
- Hardin: 419-675-1130 or 800-442-7346
- Harrison: 740-942-2171 or 800-960-7820
- Henry: 419-592-0946 x106 or 888-844-6449
- Highland: 937-393-4278
- Hocking: 740-385-5663 or 800-599-6935
- Holmes: 330-674-1111 or 800-971-7979
- Huron: 419-668-8126 or 800-668-5175
- Jackson: 740-286-4181
- Jefferson: 740-282-7425
- Knox: 740-397-7177
- Lake: 440-350-4000
- Lawrence: 740-532-3324
- Licking: 740-670-8999 or 888-895-2790
- Logan: Long-term care facilities: 800-395-8267; In the home: 937-599-5165
- Lorain: 440-323-5726 or 440-244-4150
- Lucas: 419-213-8999
- Madison: 740-852-4770 or 800-852-0243
- Mahoning: 330-740-2600 or 800-548-7175
- Marion: 740-387-8560
- Medina: 330-722-9300
- Meigs: 740-992-2117 x02 or 800-992-2608
- Mercer: 419-586-5106
- Miami: Long-term care facilities: 800-395-8267; In the home: 937-440-3471
- Monroe: 740-472-1602
- Montgomery: Long-term care facilities: 800-395-8267; In the home: 937-496-6654
- Morgan: 740-962-4616 or 888-257-9159
- Morrow: 419-947-9111 or 800-668-6458
- Muskingum: 740-454-0161 or 800-242-0029
- Noble: 740-732-239 or 800-905-2732
- Ottawa: 419-898-3688
- Paulding: 419-399-3756 or 419-399-3791
- Perry: 740-342-3551 or 800-551-3551
- Pickaway: 740-474-7588 or 800-822-5437
- Pike: 740-947-2171
- Portage: 330-297-3750
- Preble: Long-term care facilities: 800-395-8267; In the home: 937-456-6205
- Putnam: 419-523-4580 or 800-998-5332
- Richland: 419-774-5400
- Ross: 740-773-2651 or 800-413-3140
- Sandusky: 419-334-3891
- Scioto: 740-354-6661
- Seneca: 419-447-5011 or 800-825-5011
- Shelby: Long-term care facilities: 800-395-8267; In the home: 937-498-4981
- Stark: 330-452-4661
- Summit: 330-643-8200 or 800-573-8080
- Trumbull: 330-675-2000
- Tuscarawas: 330-339-7791 or 800-431-2347
- Union: 937-644-1010 or 800-248-2347
- Van Wert: 419-238-5430 or 800-830-0953
- Vinton: 740-596-2581/4310 or 800-482-2920
- Warren: Long-term care facilities: 800-488-6070; In the home: 513-695-1420
- Washington: 740-373-5513
- Wayne: 330-287-5800 or 877-612-5800
- Williams: 419-636-6725 or 888-763-7283
- Wood: 419-352-7566
- Wyandot: 419-294-4977
- Ohio Adult Protective Services website: http://jfs.ohio.gov/families/protective_services/index.stm
- Ohio Department of Health website: http://www.odh.ohio.gov/odhPrograms/dspc/complnt/complnt1.aspx
- Email complaints to: HCComplaints@gw.odh.state.oh.us
Oklahoma
- Long-term care facilities or in the home: 800-522-3511
- Long Term Care Ombudsman: 405-521-6734
- Oklahoma Adult Protective Services website: http://www.okdhs.org/APS/contactus.html
Oregon
- Long-term care facilities or in the home:
- In-state line: 800-232-3020
- Out-of-state: 503-945-5832
- Long Term Care Ombudsman:
- In-state line: 800-522-2602
- Out-of-state: 503-378-6533
- Oregon Adult Protective Services website: http://cms.oregon.gov/dhs/dd/pages/abuse/protective_services.aspx
- Oregon Long Term Care Ombudsman website: http://www.oregon.gov/LTCO/services.shtml
Pennsylvania
- Long-term care facilities or in the home: 800-490-8505
- Nursing Home Complaint Line: 800-254-5164
- Pennsylvania Bureau for Advocacy, Protection & Education website: http://www.portal.state.pa.us/portal/server.pt/community/abuse_or_crime/17992/
report_elder_abuse/616645 - Pennsylvania Department of Health website: http://www.dsf.health.state.pa.us/health/cwp/browse.asp?a=188&bc=0&c=35675
Rhode Island
- Long-term care facilities: 401-785-3340
- In the home: 401-462-0555
- Rhode Island Department of Elderly Affairs Protective Services Unit website: http://www.dea.ri.gov/programs/protective_services.php
South Carolina
- Long-term care facilities:
- Outside Richland county: 800-868-9095
- Within Richland county: 803-734-9900
- In the home: 803-898-7318
- South Carolina Adult Protective Services website: http://www.state.sc.us/dss/aps/
South Dakota
- Long-term care facilities or in the home:
- In-state line: 866-854-5465
- Out-of-state: 605-773-3656
- Online Referral/Request: https://www.state.sd.us/social/ASA/Forms/Intake/intake.htm
- South Dakota Adult Protective Services website: http://www.state.sd.us/social/ASA/Services/protective/
- South Dakota Local Adult Protection Offices website: https://www.state.sd.us/social/ASA/Forms/Intake/intake.htm
Tennessee
- Long-term care facilities or in the home: 1-888-APS-TENN or 1-888-277-8366
- By city:
- Knoxville: 865-594-5685
- Chattanooga: 423-634-6624
- Nashville: 615-532-3492
- Memphis: 901-320-7220
- Outside of the above areas: 888-277-8366
- Tennessee Adult Protective Services website: http://www.tn.gov/humanserv/adfam/afs_aps.html
Texas
- Long-term care facilities or in the home: 800-252-5400
- Texas Adult Protective Services website: http://www.dfps.state.tx.us/Adult_Protection/
- Online Abuse/Neglect/ Exploitation Reporting Form: http://www.txabusehotline.org/
Utah
- Long-term care facilities or in the home:
- Salt Lake county: 800-371-7897
- Outside Salt Lake county: 801-264-7669
- Utah Adult Protective Services website: http://www.hsdaas.utah.gov/ap_referral.htm
Vermont
- Long-term care facilities or in the home: In-state line: 800-564-1612; Out-of-state: 802-241-3918; Fax: 802-241-2358
- Vermont Adult Protective Services website: http://www.dlp.vermont.gov/protection
- Vermont Department of Aging & Independent Living website: http://dail.vermont.gov/
- APS Online Report Form: http://www.dlp.vermont.gov/abuse-reporting-form/abuse-reporting-form
Virginia
- Long-term care facilities or in the home: 888-832-3858
- Richmond Area: 804-371-0896
- Long Term Care Ombudsman: 804-565-1600
- Virginia Adult Protective Services website: http://www.dss.virginia.gov/family/as/aps.cgi
Washington
- Long-term care facilities: 800-562-6078
- In the home, by region:
- Region 1: Spokane, Grant, Okanogan, Adams, Chelan, Douglas, Lincoln, Ferry, Stevens Whitman, Pen Oreille counties: 800-459-0421
- Region 2: Yakima, Kittitas, Benton, Franklin, Walla Walla, Columbia,
Garfield, Asotin counties: 877-389-3013 - Region 3: Snohomish, Skagit, Island, San Juan, Whatcom Counties: 800-487-0416
- Region 4: King County: 866-221-4909
- Region 5: Pierce: 800-442-5129
- Region 6: Thurston, Mason, Lewis, Clallam, Jefferson, Grays Harbor,
Pacific, Wahkiakum, Cowlitz, Skamania, Klickitat, Clark Counties: 877-734-6277 - Bremerton: 888-833-4925
- Statewide referral line which connects reporters to appropriate investigation agency: 1-866-EndHarm or 1-866-363-4276
- Washington Aging and Disability Services Administration website: http://www.aasa.dshs.wa.gov/
- Adult Protective Services (APS) Regional Reporting Numbers website: http://www.dshs.wa.gov/manuals/eaz/sections/LongTermCare/LTCRAPSreporting.shtml
West Virginia
- Long-term care facilities or in the home: 800-352-6513
- Long Term Care Ombudsman: 800-834-0598
- West Virginia Adult Protective Services website: http://www.wvdhhr.org/bcf/children_adult/aps/report.asp
Wisconsin
- Long-term care facilities: 1-800-815-0015
- In the home: 608-266-2536
- Wisconsin Department of Health and Human Services website: http://dhfs.wisconsin.gov/aging/elderabuse/index.htm
- Wisconsin County Elder Abuse Agencies & Help Lines website: http://www.dhs.wisconsin.gov/aps/Contacts/eaaragencies.htm
- Email complaints to: StopAbuse@dhfs.state.wi.us
Wyoming
- Long-term care facilities: 307-322-5553
- In the home:
- In-state line: 800-457-3659
- Out-of-state: 307-777-3602
- Wyoming Long Term Care Ombudsman website: http://www.wyomingseniors.com/services/long-term-care-ombudsman
- Wyoming Adult Protective Services website: http://www.health.wyo.gov/aging/services/AdultProtection.html
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