Continuing Care Community in Nashville, Tennessee

Tiffany

My mother-in-law has moved into Windlands South. It is a wonderful place. Everyone there has been beyond friendly and very helpful to her and to us. I would describe the community as alive and lively. They have lots of different amenities and activities. She played bingo yesterday, they had Easter-egg decorating on Friday, and they had an Easter-egg hunt for Easter. They have a girl on staff whose name is Sarah, and she is the one who organizes everything. They have a newsletter that comes out once a week that tells them all of their options for breakfast, lunch, and dinner, as well as what's going on throughout the week. It also has little articles in it about how to meditate and how to become involved. They even have involvement competitions where the more you participate, the more times you are entered to become a participant winner. In other words, they reward people for being involved. They made a big push to get everybody vaccinated, and they had a big vaccination day. They have on-site transportation if they need to go to the doctor, shopping, or wherever; they can take them anytime they want to go. They have scheduled transportation, and they have outdoor outings. I have been very impressed. They also have on-site home healthcare. If they don't have their own doctor, they can use the doctor there who will come and see them. They have all kinds of programs that will come in to help them get medication, physical therapy, or what have you. They also have a little workout room. The building is old, and there are certain things that you could see that could use a little touch, but my mother-in-law has just been made to feel very welcome. She hasn't had a chance to go to activities, but the offerings seem to be very varied in what they offer. They are bringing her food to her room, which is great, and they're doing that because of COVID. You can sign up to go down to the lobby if you're vaccinated. Her only complaint has been that they don't have iced tea. They have a wide array of juices but no iced tea, and she said that they don't give you enough, so I guess she would like larger quantities.

C.M.

We hired Home Instead Senior Care for my mother. The caregivers have been great, but we've had some consistency problems. The caregivers we have regularly have been great, they help with bathing, food prep, washing linens and clothes, and some small housekeeping. The morning caregiver is great, but we have inconsistencies with the weekend person, and we prefer a older personnel.

Carol

We used Home Instead Senior Care, but we let them go about 3 weeks ago. They were good, they were fine, but we didn't want them there with this covid going on. My mother liked the caregiver, she was very professional. I had no problem with the agency.

Ella

Home Instead Senior Care is good about getting the right person for you. I have been using them for two years now. The caregiver makes up the bed and waters my flowers. I am pleased with them. They're good.

Van

We have hired Home Instead for my father. I wish that one person can come out more often and not so many different person every time. That's the only problem I have with it. I would like to have the same person come out every time. Nevertheless, they do excellent. They don't help him with his medication; I do that. They don't bathe him; I do that. I make it easy for them; however, they always take it upon themselves to clean up a little bit. They go above and beyond. My father is very comfortable with almost anybody we put him with. We haven't used them that long at all but maybe for a few months.