4 Continuing Care Communities in El Paso County, Texas

Rebecca

My mom has been a resident of Winslow Court for about a month now. The staff is friendly. Her room is like an apartment. She has a window so she can see outside. It is pretty good, and it is clean. She is by herself, but she is supposed to get a roommate sometime. It has a little kitchen in it. They are really good about helping her go to the dining room. I'm impressed with it. They have studios and two-bedrooms, which they consider apartments. We can't go to her room yet because of the virus, but we can visit her down in the common area. They have a beauty salon, which they have just opened back up, they have a garden area, and they allow pets, too. The grounds are really nice. The facility is nice, clean, well kept, and easy to get to. I would recommend it to anybody. My mom likes the food. It's reasonably priced, but they add on for everything that they do, and so that's one thing. If everything was in one price, that would be better, but it's still not as expensive as some other places.

Reviewer#AT0306C

I've been living in The Palisades at Broadmoor Park since July. It wasn't what I expected. The staff is wonderful, but the rooms are not very big. I have my own room, but I share a bathroom. It's really nice here, but I just don't like it. We get three meals a day. They have games and stuff. I got sick with COVID, and I'm just getting over everything. I haven't seen much of anything in all that time. The food is terrible. We have a nurse who wouldn't help us, but she's gone now, so now we have no nurse whatsoever.

Jason

I went in-person to Brookdale Skyline. We were in assisted living, and I liked it. I would not have a problem putting my dad there, but they kind of fumbled a few things for us and never filled in a few of the blanks. When we actually met, the staff told us a few things and neglected to tell us the whole story. That's when I thought assisted living might be an option, but I don't think at this time assisted living again will be an option for him. The facility was nice. I saw a small 1-bedroom apartment, nothing special, nice enough, probably a little dated, but it wasn't terrible. I only met with one person. She's a very nice lady, but she didn't fill in some of the blanks that I would have liked to have filled in. She spent at least two hours with us, which I did appreciate.

Anonymous071320

My dad chose The Inn at Garden Plaza because it suited him. It was a clean, neat, and an up-to-date community. They sent home a package with us, which was baked goods.

BG

My mother is at Brookdale Vista Grande. The services are adequate, and she receives good treatment, but that could be improved. They make sure she gets her medication and everything on time. She has a studio with a little kitchenette, a refrigerator and a sink, a sleeping area, a bathroom, and a small area that could be utilized as a dining room. They have larger rooms for couples that have a kitchenette, a dining room, and a sitting area. For the last three or four months they've had practically nothing, but they usually have religious services that came in on Saturdays and they would spend an hour singing hymns. They would have other people come in and people would bring dogs in. There's not much activity going on right now except the TV room, and they've removed about two-thirds of the chairs. The dining facility is open, but it's well spaced out.