Memory Care Community in Plano, Texas

Jeannie

I thought Sunrise of Plano was very nice and very well kept. The people there were very friendly and very helpful. I went first thing in the morning, and people were just starting to get up and around, so I haven't had a chance to visit it when there are a lot of people out, but everything was kept very clean. I like the rooms. They were very nice. Aside from the pricing being a bit expensive, the only thing was it didn't include cable and landlines, but only Wi-Fi, so you were going to have to spend extra on that. The independent living only provided two meals a day, which isn't a really big deal because most elderly people only eat two meals a day anyway, so that was okay. I liked that they took pets, and they were very good about that, because my mother has a cat. Overall, the facility was really nice. It was very bright, and there was a lot of light coming in. The menu options that they had were really good, and the grounds were really nice. I met four people there, and they were all very friendly, and everyone I met there had a lot of seniority. They had all been with the facility for at least nine years, which I liked. It would be a nice facility for my mom, but her financial fund is quite limited, so I may have to look for some options that are a little bit less expensive.

Mike

My sister, my wife, and I toured The Waterford at Plano and it was an excellent experience. We spent some time with Stephanie and Missy, who was the supervisor or general manager of Waterford, and they were very nice and answered all our questions. We toured a studio and a one-bedroom apartment in the assisted living, and then when we talked further about my mother, they said, "Look, she does not require what is needed. She could live in the independent living." My mother is able to dress herself and take showers by herself, so we determined that independent living would be fine for her, and that's where we went and toured a one-bedroom apartment in that section. It was very clean and they were getting it ready for the next resident. We brought my mother to look at it shortly thereafter, and she loved the common areas, the dining, the exercise places, and just meeting people. Being told what the activities were she really wants to take part in the physical exercise activities and other social events. Everything worked out well. They had a special going on where February was basically free, from $20.21, and we're going to sign all the papers. We'll get her moved in probably soon. We also know people who have stayed there through a friend, and they liked the food a lot. We also read some reviews and people seemed to like it. The menu looked very good. They seemed to have a lot of offerings and flexibilities for people as needed. The facility was very well kept, very clean, the decor was very nice.

Gayle

My father is at The Waterford at Plano. It's excellent so far, and I'm very happy. I think the staff is great, warm, caring, friendly, and very helpful. He's very comfortable. He has a very nice sized apartment, it's clean, neat, and everything's great. I've eaten there as well. The food is nutritional, well-balanced, cooked and seasoned very well. He's a little limited on activities because he's vision impaired, but they have plenty of activities. He is able to participate in some of them, so I give them good marks on that as well. He's been there a week, and I think everything is just going great. I have no complaints, and I think they're all doing a wonderful job. It's a great facility. They make you feel very welcome, they're very attentive, and they take good care of you.

Dee

Brookdale Creekside was very nice, but I couldn't afford it. It was kind of depressing because all they had was memory care, and my husband is still somewhat active. There wouldn't be many there he could communicate or do anything with. The lady staff was very nice, helpful, kind, and explained everything about their facility very well. The bathrooms and showers were very small, and you had to go down the hall for bigger shower facilities, and I didn't really like that part. They had memory games set up around the facility.

Joyce

We were very impressed with Sunrise of Plano. The place was excellent, it was lovely, and very nice. We went to check the independent portion of it. The place was clean and nothing caught our eye. The staff who gave us the tour was fine. She was a lovely lady who was knowledgeable and very pleasant.