Memory Care Community in Tomball, Texas

Concerned sister

The manager is mean to the elderly. She yells at them in the hall for others to hear. She is not willing to work with them if they are late on rent even though they are aware they are all on social security and not everyone receives SS on the 1st of the month. They don’t take care of repairs because it cuts into staff’s bonus. They don’t treat the dog park for flees and other insects. It’s sad!

Bill

I have lived here for over 10 years. The apartments are very nice and larger than most. The management are great. Maintenance is quick and very good at what they do. There is a lot to keep you busy. Many activities. Swimming pool, library and computer room, crafts room, pool table and card tables with big screen TV, Hair salon, exercise room. large room with kitchen for gatherings and parties. Gated community and secure entrances to apartments. Garages and sheltered parking is available. If you are over 55 years old, I would recommend you to check it out. Food is not supplied.

Gail

My father is at Tomball Retirement Center. They're very nice. Anything they promised they would do, they've been able to do. The staff was very caring and very friendly. Some of the girls have worked there for 15 to 25 years. The activity level is probably not as much as I would like to see. They take residents to shops, but they don't have a lot of other outside activities. We're near Houston, which has a wealth of things to go see and do, and they don't seem to do things that some of the other homes in the area do. They other thing is they very rarely plan activities in the evenings. It's an independent and assisted living facility, so I really thought they would have a little bit more for evening time, but 3:30 to 4:00 seems to be about the cutoff point. The rooms were nice because they're all one-bedrooms withm one baths. It was more like an apartment, which very few assisted living places offer. That was one of the primary reasons why we chose this facility. He also likes the food.

Jean W.

We really liked Heritage Tomball, but we thought it was more of an independent living than assisted living. The place was very nice, but we did not think that it would be the place for my grandma. I think my grandma needed more assistance than what this place offered. The assisted section was just very expensive. The staff was wonderful. The lady that we met was very nice. She walked us around. She took her time to explain things to us. We had a very nice meet with her. When we left, we understood everything that we needed know about the place. The rooms and the amenities were very nice. Everything looked clean, and the patients looked well taken care of. It was just out of our budget.