Independent Living Community in North Logan, Utah

Darcy Hardman

This is the only bad review I\'ve ever written and it REALLY stresses me out to do so. We tried hard to find what we thought would be the best place for our dad. We thought this was it. It wasn\'t. They can care for a memory care patient with mild dementia/Alzheimer\'s, or someone in a \"slug state\". NOT someone in between. When my dad entered he was healthy, happy, and active. When he left there was a dramatic change after his short 2 and a half weeks there. Helpful info on how to best work with him was not passed on from shift to shift. His room was not kept clean. Even after talking to several levels of staff about this more than once it didn\'t change. I would see the same messes from day to day in his bathroom. The facility lacked simple things- you can\'t expect a dementia patient to use a cheap bathroom scale where you have to tap to zero, then hop on quick? They said he wouldn\'t sleep. The first night when we dropped him off I noticed there was a light out his room window. They said it could be turned off. Great, please do, he\'s used to a dark room with only a night light. Later I spent a night there to figure out why he wasn\'t sleeping. I noticed the lights were on. I asked again. They said that you can\'t turn them off. Why was I told they would be then? No wonder he\'s not sleeping. He\'d wake up and see the bright light through the blinds and think it was morning. I got curtains that day and installed them myself. These are just a FEW of the issues we had in the 3 weeks he was there! Their answer to problems was to medicate. Which led to other issues. Which their answer was to medicate more. It was a downward cycle from the moment he moved in. No wonder I only saw residents that were still very with it or slugs.

ReviewerAT1214A

I went to Pioneer Valley Lodge. The staff, Chris, has been very accommodating. The apartments were dirty and the hallway was stained, but everything else seemed fine. There were residents congregating and talking to each other, but no scheduled activities. They had a TV.