Village at the Falls

Judith

Village at the Falls was very nice and looks like it had everything that I wanted, but it's a little too expensive for me. The person who toured us was very friendly, outgoing, gave us all the information we wanted, and was very open to answering questions. We had lunch there and the food was very good. They have posters that describe some of the activities that were coming up.

Robert

Village at the Falls was very pleasant and the people were very nice. The grounds were nice and the location was good. The rooms were really nice and clean, with granite countertops and stainless steel appliances.

Visitor

The one that we liked the most was Village at the Falls, but it was quite expensive and too much for me. It was big but manageable. The staff was absolutely friendly. They had contacted me many times to come back to play piano or come for lunch and activities. The food was very good.

Visitor

The Village is very nice. The people are all very friendly and do not want me to move away. Everybody is going to miss me here. I started a writer’s club where twice a month I get people to write their memoirs, and they really enjoy that. They have entertainment. The rooms are nice and spacious. It is an older building, but everything is very nice. My apartment is a two-bedroom and huge. They have cleaning service once a week, and three meals a day; they will bring your meals to your apartment if you are not feeling well.

Visitor

My mother is living at Village at the Falls. Our experience has been good. A few minor things have popped up along the way, but overall, she is very happy with them. They just seem a little disconnected, and that is my only complaint. They are part of the Holiday group, but it does not seem that they are communicating with each other. I am told one thing about the payment by one person, then told a different thing about payment by a second person, and then told a third thing about payment from Holiday. So, they are a little disconnected. However, the place is beautiful, the apartment is great, and the staff is nice and very friendly. They all introduced themselves to us. There is a fitness room, an activity room, and a library. They have a lot of activities, so there is always something to keep you busy. The food is fantastic and way better that my expectation. However, he whole financial system is very unclear because there is a $2,900 deposit for the place, which I worked out a plan to split that into three payments. He gave me a sheet to sign a lease saying that I will pay this amount on this day, and that’s not quite what happens because they do an automatic withdrawal for the rent. So, they never billed for that deposit, and it is very unclear about where, when, or how much the deposit is supposed to be. It is very minor and taken care of, so it is fine.

Hilde

The rooms at Village at the Falls were good-sized. There was a variety, and some were on the lower level. There was a nice garden in the back and the lunchroom looked nice. I was given a ticket to come back and have lunch with somebody. The staff was very informative, explained things, and answered all my questions. There were some people in the library. There was brand-new carpeting in the several rooms that I saw. It almost looked like a hotel.