Continuing Care Community in Mesa, Arizona

Eugene

I have been a resident of Fellowship Square Historic Mesa for three years now. I am in the independent living, and my wife is in the memory care unit. I like it very well. We started out in a two-bedroom apartment, and it was very nice; it had all the amenities and everything. But when my wife moved into the memory care unit, I moved into a one-bedroom, which is quite nice. I am on the ground floor right by a gazebo, and I can walk down about a hundred feet to the pool where I can swim every day. They have different activities. I had to wait until I was seventy-eight years old before I took up painting, but I really am enjoying that. They have other activities like bingo, card games, and stuff like that. I am only probably a football fields length from where my wife is. Earlier today we both just finished our second shots of the COVID vaccine, and now I can start walking over and spending time with her. The staff is very good, but because this is a non-profit organization, the pay is not as high as it should be. A lot of the young people start out here but then after they get good, they move on. But the staff we do have is like part of our family. Because of the virus right now we are getting our meals delivered to us, which reminds me of another thing. I get rent, utilities, TV, and food all for one price. It is quite nice. There is one à la carte that I do, and that is my personal laundry. We have laundromats all over the place, but for $5 they will do my laundry, which is a large basketful, and it is worth it to me to pay that. That is the only extra that I pay. Communication with the administration is the thing my family lacks the most. They do not communicate, although we do have a brand-new manager, and she has been sending out weekly flyers. So it is improving greatly. We have a resident food committee who meets once a month, and each building has a building captain. They receive complaints and suggestions for improvement from all the residents and meet once a month. They discuss some and put it in the publication every month. Because of the COVID virus things sort of got bad, but our dining room is opening back up this coming Monday, and it is like Christmas for most of us. That is a big social hour, and we all look forward to it. You have your groups you eat with and everything and pick up all the gossip. There are some activities I wish they had but they don't because this is a non-profit. I knew that when I came here, because I researched about six or seven different facilities, and a lot of them had what I wanted but the price was too high. I settled for price over activities because I still drive, and I can do some of my own stuff. Considering what I get, it was a good thousand dollars less than most of the competition. It is a non-profit, so you have to look at those things; that is all part of the makeup.

Sharreldine Bowers

This place was amazing - my mother received hospice care here until she passed away. First, I have to say that if you have ever dealt with larger hospice organizations, you probably had fair service but secretly hoped for something better. That something better is this place. The owners, Dana and Scott, were sweet and super accommodating and treated my mother with kindness and dignity. I was worried at first that it might be strange because the facility is a house, not, say, a formal home with its own light up sign and parking lot. Five minutes there, and it was like Mom was at home. She had her own room, a call button, and the owners and nurses there were dedicated to making her comfortable - she was immediately more comfortable here than she had been in the hospital, and everything was clean, and nothing smelled (no fragrance sprays, body odor, OR bleach). The owners don\'t live there - to be clear about it being a house, it is not a home where someone is renting out a spare room, the whole house IS the care home, and have staff that work day and night shifts, which means that there is always someone awake and alert to care for the residents. They also had a very adorable therapy dog in-training named Samson, who also makes the rounds and checks on patients - I can\'t even say how much that little dog meant to us. Seeing Samson, her face lit up with joy. So glad to have found them.

MC

We only saw one of the rooms at Brookdale Springs Mesa. The person who showed us around, Jamie, was fantastic and great, but this is a place that's under renovation, so we couldn't go to any other places there and see anything. From what I understand, every single thing there is assisted. We were looking for independent living, and all they have is assisted living available. They do not have independent living available, and I was told that they're updating everything with their revamp to assisted living. We couldn't see any amenities because everything was under renovation, but we got to see a one-bedroom that they had as their model. The staff we met was very nice and very honest in disclosing information pretty much from the beginning. We only got to see the outside and then everything else had black tarps up. It looks like it's going to be a great renovation.

Jeff

We toured The Citadel Senior Living and we really liked it. It was a very nice facility. That is the one we would choose if we have to move my father into a facility. We like the staff; we thought they were very knowledgeable, nice, and caring. We have seen a couple of apartments, we really liked how it was set up, and we thought it was really nice. We saw the dining room, the weight room, the library, activity room, and the pool.

Stephanie

The Citadel Senior Living was wonderful. The gentleman who took us around was very nice. It's a great and friendly place and it was clean. The apartment was nice and clean as well.