274 Assisted Living Communities in Riverside County, California

Daughter

This facility has zero communication between staff. They do not read and or care if a patient has food allergies. In the 20 days my dad was in this facility he was served one food he is deathly allergic to... 5 times.

Kris

My dad lived here for about three years. Overall, the staff is good, hardworking, well trained, and attentive, and the atmosphere a positive and clean one for the residents. I was a bit disappointed with some issues in the weeks before and just after my dad’s death, both related to the hospice company and Yorkshire, but that’s beside the point now.

Richard Richardson

We have been here at this facility for 4 years. Since Avista has taken control It is top notch. The staff is great and willing to help. Jake and Cindy are the main stays of what we need every day. They always have something to do to keep us happy. The only thing we miss is the outside trips. We understand that drivers are hard to find. Other than that we are kept busy. with all kind of actives. Up until this month I used to lead the exercise class 2 days a week. I suffer from Vertigo and it is taking its toll on my movement. So I ask to be taken off the exercise class. My wife and I are in the facility choir with Jake as the director. He dose an excellent job . We travel allover to different locations performing. It is great and we have a great time making other people happy. I have to say our time is well spent here and I will give this facility and Avista A five star rating.

Steve

My mother moved into The Chateau At Harveston, and it is looking pretty good right now. I helped her move in and it looked good. I am seeing her weekly, and everything is looking good right now. They have activities, but she's not participating in any of those yet. We are trying to get her acclimated, and she's had some leg pains. I think it is sciatica, so we are trying to help her out with things, and getting her comfortable before she participates. The meals have been decent, they have shrimp, chicken, beef, pork, and some pretty good vegetables. The staff seems to be very friendly or helpful. I seem to like the food a little bit better than my mom does. They have an exercise room, a crafts room, and the place is in an area by Harveston lake, so you can utilize that. I haven't been able to get my mom out there yet. They have a ballroom where you eat, a courtyard, and a place where they watch movies. They have transportation to doctor's appointments, and out to different excursions.

Lana

My parents are in Vineyard Place. It's probably the cleanest, nicest, most beautifully decorated facility overall. It's a brand-new facility and newly built. They really enjoy the little courtyard that they have. They have a mini-golf or putting green, a lot of activities, really good food, and there's a chef who comes in. It's really just top notch. When my mom got in there, she was put up with a female roommate, and when my dad went in he was set up with a male roommate, so they have their own rooms. They have a beauty salon, they had a gardening day where they had little elevated planter boxes, and they have cookie days where they're rolling out or making cookie dough. They have activities for all the holidays, like if it's Valentine's Day they make Valentine's Day cards. For visits, they had to have scheduled appointments ahead of time. The visits are forty-five minutes, and they are in a room that's divided in half by a six-foot table -- they have a series of those. It's like the setup in a board room. At the beginning, they did all of their visiting outdoors and just recently returned to indoors. The staff is very friendly. They have performers come in, they have dancers in costumes, and they have musicians come in; it's really well done. Even though it's expensive, they're still probably $2000 cheaper than anyone else.

Gary

Staff is friendly and helpful, however the management staff does not communicate well. The dining room is not fully opened or staffed, food rates from so so to just plain uneatable! Activities led by Jake are out standing and the only reason we stay here!

Cathy

My dad is here right now. He claims that the food is terrible there. Everything's always cold, and it's not because of the pandemic -- even before that, he was complaining about it. I've also seen my dad's meals, and he always has to put them in the microwave. I always have to call and complain for some reason, like they passed him up and didn't get him dinner several times. I just called yesterday because they didn't give him his medication; they passed him up on that, too. I wish I was in a better position to get him out of there, but I'm not. I'm not happy with them right now, but there are a couple of people on the staff I like. They really reached out to me, and the new med tech in charge is also very good and reaches out to me. I haven't been there lately, but it is a nice facility. It's not the top of the line, but it's OK. They do have entertainment on Wednesdays, and there's a beautiful library, a movie theater, and a salon, which is not open with what is going on right now. I'm paying about $3800, and I'd say I don't give too good of a rating for the money that I pay there, because I'm fighting over them to give him his medicine, his food is terrible, and I have to put money out to order food for him all the time.

M.L.

There are six cottages here in Pacifica Palm Springs, 15 people in each cottage, so each person has their own bedroom and a bath. The first 3 cottages are named after trees, like ashford or cedar, while elm and fir are for memory care. If someone wants to live there they can have their own car and they can go out. It's the ideal place if you're hunting for a place for a family member. When we went there we had a chance to have a lunch. Everybody, the attendants, the people in the main office know my sister-in-law, they greet her and they are very, very friendly and very caring. I am very pleased. They keep in contact right now, there's I think 6 in my sister-in-law's cottage that tested positive, but none of them have fevers yet. None of them are showing signs of Covid. I went in because I have been with my sister-in-law, I've taken her to the doctor, so I was with her. They had me come in and get tested too, and I've tested negative. Right now, they had set up a place where you can be talk and see each other through internet and through FaceTime. Before the Covid virus, I was able to take Thelma out every Friday, and we would go to Billy Reeds or to the Casino. You can take your loved ones out to restaurants, even if they're in the memory care. They had lots of activities before the Covid lockdown, volunteers would come in to entertain. I was there one time, and there was a man playing the guitar, and the people that were there were singing along. I sang along with him the songs that I knew, and Thelma happened to be there, too. I'm sure they'll bring all those entertainers back after Covid. They have lots of activities. They have a bus and they take them out for outing. I can't praise Pacifica highly enough. They're so compassionate to their employees and the residents.

Jane

My father-in-law has been in Atria Palm Desert. I really like it. They're really good. They're very focused on making sure he does everything he's supposed to in terms of his medication. He has activities that he participates in. I like it a lot. The rooms are more than adequate for what he does and what he needs. There's plenty of room in there and he's very comfortable. I have no idea about the food, but he hasn't complained. I'm not quite sure about the amenities. We're not allowed to walk around the grounds with the virus. I think they have a pool, but I'm not positive. I'm not quite sure what he has access to. I am not interacting with the staff very much. The ones I have interacted with were extremely helpful. The big plus with Atria Palm Desert is that up by my father's room there's this small area outside. He has a sliding glass door and there's this small area where he can sit outside in privacy. He's got a little balcony and he loves it.