Brookdale University Park Colorado

Sandra

Brookdale University Park was beautiful. The amenities were topnotch and so were the activities. The lady who gave us the tour was fantastic, very compassionate, and knew all about the facility. Had we not elected to keep my mom at home, we would have definitely chosen that facility. We had dinner there and there were multiple choices. The dining room was incredibly clean and very efficient. The rooms were lovey, updated, and spacious. They all have balconies. They're very bright, they have full kitchens, and the appliances were very easy to use, so anyone who potentially couldn't see very well or even doesn't have a knack for new technology could use them in a very easy way. They have a lovely outdoor space that has a walking area and barbecue area.

Matthew

Brookdale University Park was beautiful and nicely set up. I liked it. They have a schedule of daily activities that the clients can do and it looked like it had everything that you would want. The dining area was very nice and looked like an enjoyable place to have meals. The person I dealt with was great. They have an exercise room, a hairdressing salon, and game room.

Jill

My mother lived in Brookdale University Park before. It was terrible, the staff was not nice, not pleasant, and the turnover was continuous. My mom's apartment didn't get hot water on a regular basis. If you want to have a meal in their restaurant, it takes you three hours to get a ham sandwich, and when COVID came along, they absolutely locked everything down, provided no service, and meals on their doors. These are independent living people, not assisted. They locked down the library, they were rude to those of us who had family there; it couldn't have been worse. They would yell at the residents if they were trying to get some toilet paper. I think some people they will yell, "You can call King Soopers." It was just terrible. I couldn't express how awful they were. It was very expensive. They need to get new management from the top down, and get rid of the front desk staff. Everyone was just rude. It was no fun to go visit my mother there. She was happy 'cause mostly she didn't leave her room, and she did have a beautiful view. If you're in Colorado and you can see the mountains, it's a good day! But now the whole place just couldn't have been less friendly.

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