Continuing Care Community in Clermont, Florida

Nancy

I went to Madison at Clermont and met with them. They showed me a couple of rooms. The room was fine. My grandmother had lived there for a couple of years way back, so I was pretty familiar with the place. It was alright. I just felt more comfortable with another facility. They were very nice. They took the time to tour me. They were all busy and the staff member went in and had another appointment coming in because I walked in late. She handed me off to another lady. They both had things to do, but they stopped to take care of me, so it was nice for them to do that. They were very accommodating. I washed my hands and had a mask on. They kept their distance, and we did a tour. It was very nice for them to do that.

Nancy

My father will be moving into Superior Residence of Clermont. I like that the gentleman who did the tour knew his information. The staff member had been there a number of years just like my childcare facility, and it sounded like he was touring for my facility. It was warm, and all of the staff knew all of the residents' names. It felt good. They were wonderful. I got to see places where they played games and did entertainment. It felt comfortable. They had juice bars. They had the same thing at the other place; this place just felt warmer. The way the staff treated the residents was what had me choose it. I do childcare, and the tour that the staff member gave me felt like the tour that we give when we show the parents around our facility. It was just a very warm feeling.

Kathleen

I stayed at Orchard Heights Gracious Retirement Living when it was only two years old. Everything was new, they had a beautiful pool, and the new police station was being built while I was there. I felt very secure, and I was next door to the performing arts theater. Even though they didn’t have a nurse on duty, they had managers on duty, and the people were a bit younger. The staff was wonderful, the food was typical institutional, and I’ve heard from my friends there that they have a new chef. I played Mahjong, and we had outings quite often, had a spa, and had an exercise room with new equipment.

AMF

I've been to Benton House Clermont and I liked their cleanliness and the design of the place. The atmosphere of the community is friendly, unlike other places where I've seen long passages and very sterile environment. The building looks like a Key West house with metal roof and lots of porches on the sides, in the middle they have a very nice interior. They have a few small items that I liked in their ideals in caring for dementia people.

JHP

Brookdale was the first to respond to my inquiry for my sister. Everybody was very friendly and nice. The place was clean and neat. They're always striving to improve the food, but it's not home cooking. They take her to her doctors' appointments and promptly take her back.