Sumter Senior Living

Joanna

We stayed at Sumter for two nights. We ate meals, and it was lovely. It's on top of our list. It's fairly new and has all the services. They have a building just for independent, which is attractive to us because the groups are not mixed. They have separate building for assisted, for skilled nursing, and for people with Alzheimer's. We will visit again this coming winter. The food was excellent. They served two plentiful meals beautifully served, and the staff in the dining was very professional. We were really very impressed. Also, the place was clean. We stayed there, met with the sales rep, and had a meeting, a tour, and a meal. It was a very comprehensive, ejoyable stay.

A Visitor

I liked some things about Sumter Place in The Villages and there were things I didn't like. Two things I didn't like about it were that it was expensive and also the residents there didn't seem cheerful or happy. The thing I liked about it was the rooms were in clusters and each cluster had its own reading area and social area. It didn't feel like an institution so much. They have places where the residents could do their laundry, and they have a nice dining room, and a really beautiful lobby. The staff seemed really friendly.

Dave

We just moved my father into there a little over a month ago. Highlights: 1. Overall the staff is very nice and generally accommodating 2. The food is terrific (watch out for the warm cookies in the afternoon you will get addicted)! 3. They definitely promote social activities. Lowlights: When we moved my Dad in the room was absolutely atrocious. I had to removed rodent dropping from under the sink and there was a distinctive smell in the room. The carpet in the bedroom was supposed to be replaced due to heavy staining. During that first week I put in two work orders to at least have the carpet cleaned. My father has put in several as well. As of this writing it has not been cleaned or replaced!

Caregiver

For those with Parkinson’s disease it’s a big failure. They did not have dedicated med techs to dispense meds on a timely basis. The same people who dress and help patients to do other things, dispense the meds. They could be otherwise helping someone and the med time is very late. Wrong dosage happened also. I just didn’t think the staff was properly trained. I would go visit my loved one at meal times and the food was served warm to chilly. At dinner time, the wait staff was loud and fooling around at the door to the kitchen. I didn’t think they had enough supervision. I thought they had enough activities to keep people occupied. Afternoon music, bingo and exercise. They do have an open exercise room that can be used by all which is vital for those with Parkinson’s and those with dementia. The room has windows so staff can see in if anyone gets into trouble in there. I would use the facility again if they hired med techs, and had better trained personnel in all depts.

Barbara

I found Sumter Place in The Villages to be dirty. The staff was nice, but the food was not good. The public bathroom downstairs smelled of urine, like an old nursing home. The amenities were OK, and it would have been my first choice because of its location. Paige toured me around, and she was lovely, very pleasant, and very accommodating. She did everything she could to make me like the place.