Nursing Homes Community in Elk Grove Village, Illinois

Kelly

We are using Home Instead Senior Care for my father. She cleans, does the dishes, and takes care of my father's room. She just has a great attitude, she's very gentle, she knows what she's doing, and knows how to take care of him. I like her a lot.

Brian

It seemed like the reason Home Instead Senior Care's caretakers were quitting is because they were just moving on, so they seemed to have a lot of new people who I don't think weren't in the business very long. The quality of caretakers from them wasn't very good. What I was impressed with is they came with a program and they just tailored by added or subtracting what I wanted done. I had a problem where they were supposed to be wiping down the bathroom every day, but it wasn't being done. I would have expected the woman who comes once every two weeks to have picked up on that, but she didn't. When I left them and called them and told them why, I was very surprised that I never got a phone call from the person I dealt with from the beginning, which was kind of disappointing. They didn't seem to care.

furniss B

The Caregivers I have had are very caring people and dependable.