2 Assisted Living Communities in Hazel Crest, Illinois

Alfred

Waterford Estates was a nice and clean place. The staff was very informative, they talk to you and connect with you, and they try to help you out in any way they can. The food was excellent. The facility was well equipped for any needs you may have, and the rooms were excellent.

Mickey

Waterford Estates Retirement Community has got a beautiful and awesome kitchen. They're spacious and affordable. When we toured, we had a guide who showed us the apartments. The grounds are very nice and well-manicured. It's a really nice campus. The rooms are a nice size with good square footage. Iit's exceptionally clean and well-maintained.

Susan

The person who showed us around Waterford Estates Senior Living was very friendly and knowledgeable. We liked it. The rooms looked very nice. They had a number of activities, plus a pool and a Jacuzzi, water aerobics once a week, and a big pond with a walking path outside. They had a washer and dryer on each floor, which is shared with many people, and you have to use quarters to use the machines.

Lavonne

Citadel Estates Memory Care is very nice. Dad has his own private room and private bathroom. The caregivers are really nice. It's 110% better than where he was before. The rooms are very nice. He has some of his furniture from home with him. He seems really content there. They have a little bistro area and in the morning and they gather there for coffee and they read the newspaper to them. During meals, they sit at tables that look like a dining room with tablecloths and napkins; it's very nice. They have a senior prom where they get dressed up with music and dancing. They have a lot of different and very nice activities. They have carpeting, and it feels like home. The staff is very helpful and they have a nice menu.

Visitor01

Waterford Estates Senior Living was a nice place. It's not new, but it's not terribly old. They have three different types of rooms: a studio, one-bedroom, and two-bedroom, and all three were nice. They had restaurant style food. You could get the food in your room which has a kitchenette, a refrigerator, microwave, and coffeemaker, but no stove. They have arts and crafts, a painting studio, a big meeting room, a library, and a TV room. I only dealt with one person and she was very nice. Her father lived there. She's very helpful and she gave me a tour. The building was nice and the ground floor had a dining room and barber shop. The second floor was for people just looking for a place to live, assisted living was on the next floor, and then the top floor was the memory facility for people with dementia.

Joe

Waterford Estates is nice and clean. The general appearance of the place is good. One of the rooms was OK, and the dining room seemed OK. The staff member who assisted me was nice; she could answer all my questions. The people seemed nice too.

Phyllis

Waterford Estates was a wonderful place. My father and aunt lived there before, so I was very familiar with the property. It's been improved since my relatives had been there, especially the menu and the service in the dining room. I was very impressed by the way it's kept. The apartments were very neat and clean. Everyone seemed to be very courteous and concerned about their residents. I was impressed with the safety measures that they take and the entertainment that they provide. I really love the place. The only problem that I have is the cost. Meals are provided downstairs, they have housekeeping once a week, they come around to clean the apartment, and they have a lot of socialization there.

Paulette Clark (Scott)

Waterford is a great community for my loved one. She has been there now since April of 2017. Only concern sometimes are the caregivers, they need some improvement.

Betty

Waterford Estates Senior Living was an excellent place. The room was a nice size, and I liked the way it was set up. When I first came to visit, the staff member showed me a room that had a view of the park. When I came back to make a deposit, she showed me two different apartments which were on the other side of the building. One had a view of the parking lot, and the other had a view of the houses. When I said I wanted the one with the view of the pond, she told me that someone else was occupying the unit. I was kind of upset about that. They serve breakfast, lunch, and dinner. They have a little store there, a pool where they do aerobics exercises, and seating areas on the patio. I saw the residents doing chair exercises when I was there.