Independent Living Community in Palatine, Illinois

Charles

The Grand at Twin Lakes is fairly new. It used to be a motel. I think it's probably only 5 or 6 years old. I visited it and had a talk with the fellow there. He took me around and showed me three or four rooms. What I liked about it was the outdoors. There's a lot of open air and a lot of nature. If I were to move out of my current place, that's where I'll go. The fellow who was Italian like myself, we hit it off immediately. He made me feel very welcome. I saw the place where you walk in, I saw the dining room, and I saw the lounge. The fellow talked about a few activities. It gave me an idea that all the senior centers have a lot of similar activities. The staff was wonderful, very friendly, very honest, very open, and answered all my questions. I saw two ladies at the desk, and they seemed very professional and very lovely. I didn't see anybody else, just those three staff members. Everything was clean and very nice.

Martha

We visited The Grand at Twin Lakes. I really liked it. Whoever I met was very good. We looked at one-bedrooms; they were quite nice. We saw the dining area, which looked nice too. They have a gathering area inside the door. They also have daily happy hours for the residents, which is nice too. We did not eat there, but they offered us cookies, which were very good.

Martha

We visited the Solstice Senior Living at Palatine. It seemed nice. However, the community seemed a little older than other places. I only met the people who did the tour; they were very nice. Everything was carpeted there. They had a nice seating area outdoors that they offer for the residents. There was a card game going on.

Stephanie

My mother-in-law has moved into The Grand at Twin Lakes. So far everything is good. The facility is very nice and very clean. Bridget S., the lady we have dealt with the most at The Grand at Twin Lakes, is absolutely amazing. I would highly recommend them. My mother-in-law seems to be very pleased with what's going on. She seems to be doing OK with the activities. She doesn't seem to be having any problems. The apartment is fantastic. It is very clean, very new, and modern-looking. It is not old. It seems to be great. It is big and spacious.

Carolyn

Solstice Senior Living at Palatine was OK. The atmosphere wasn't as good. The rooms were OK. They're older than the other community. It wasn't as updated, but they were able to have ovens and stoves in their rooms (which wasn't allowed at the other community). The staff member was alright, but they weren't as friendly as the other place. There were no people walking around. The dining area was fine and the food was good. They didn't have an inviting feeling when you first come in.