Holiday Hartland Hills

Elaine

My mom is very happy at Hartland Hills. We were going to put her in another facility, but then they had a COVID outbreak, so we had to go to Hartland Hills, and it's one of our choices. The facility is more open. They allowed us to visit and take care of her pills, her laundry, and things like that; otherwise, we would have to pay for it. They have lots of nice, elegant furniture, which appeals to the residents. They have lots of activities like cards, bingo, movie nights, exercises, and Wii Bowling. The meals are delivered for now. They are just very nice to their residents. The apartment she's in is very spacious and comfortable, too.

AS

I chose Hartland Hills for my mother because it feels very much like independent living, and although she needs some help, she is of the mindset that she doesn't want to be put in a "home." Her apartment is very nice, spacious, and has nice views from the windows. She has somebody checking on her two times a day, and she knows where she can go if she needs help. Talking with the team there, I felt like everybody would go the extra mile to see what she needed and to make themselves available so that she could feel comfortable. I know that everybody is aware of what her condition is and that they'll try to work with her. The meals are provided, and the menu is a little bit basic compared to other places I saw. Her apartment is a five out of five, but the common areas, the little bit of exercise equipment that they have there, and the decor is a three out of five; it's a little dated.

Leslie

Hartland Hills is a place I would recommend. For my mother, it's perfect. It's very homey, comfortable, and welcoming. The staff has been friendly, professional, efficient, and helpful. The dining area is lovely, bright, and well-attended. My mom is vegetarian, and even when they're not strictly vegetarian meals, there are certainly enough options that she is pleased with. They bring in live entertainment for music which my mom really enjoys. They have art, celebrate special occasions and holidays, cards, and Wii bowling, so there's something going on all the time and a lot of social interaction. They're not perfect, but they're very good. I love the layout. The place is a little older, but the cleanliness is good.

Katherine

I love it here in Hartland Hills. I don't want to be removed. The reason why I picked this place is because of the price, simple as that. I'm independent, but I do not do any cooking or cleaning. They have all kinds of stuff, we play cards and bingo, go on trips, and go shopping on their bus. We have the most fabulous chef in the world, she cooks like a whiz. They have a menu for every meal, and the servers come around and ask you what you want. They have three or four choices every meal and you pick what you want. I even think things I don't usually like are good. They also make the greatest coffee. I was never a coffee-drinker until I got here, and their coffee is really good. The dining area is like a restaurant. They have a bunch of tables for four people, and you don't have to sit with anybody, or you can sit with people if you want to. The staff is absolutely wonderful, there's not a grumpy one here, and everyone wear smiles all the time. It only took them three days to figure out exactly what I wanted for lunch. I like salad, and they know exactly how to fix it whether we're having it or not. I always have one. They remember what kind of dressing I want with it, and they remember what I like having with it. I don't have to ask for anything, they just know, and I think that's wonderful. If I die tomorrow, I'd die happy. I have a 1-bedroom apartment with all my own furniture and things. It's great here, and it's more than beautiful. They have an exercise room, a library, a TV room, a pool table, even a beauty salon, a chapel, and bible study. I can't imagine going anywhere else. It has everything I need. It's absolutely heaven on earth. I've got hardwood floors, a microwave, my coffee, and my refrigerator. I've got a little teeny tiny kitchen.

Business Response

Lowell

I like the age variety, facilities, and the close proximity of Hartland Hills to parks. The community around is all condos and startup housing, I didn't see much relation between the community and outside because there's an age difference. The staff was very accommodating, they showed us around the facilities and provided us with dinner. It was amazing how good it was during the Saturday dinner when everyone was eating, there's variety and you can pick as you wanted. They have several game rooms, gym, exercise programs, TV rooms and so on.

Business Response

A Visitor

The apartment at Hartland Hills was very nice. It was very well laid out for an elderly person to get around. They have activities and they have people come in and speak to the residents, they watch movies, and there are excursions on different occasions.

Business Response