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Penny Lane Seniors Residence

222 South St., Fitchburg, MA 01420

(833) 816-0049 to call a Family Advisor

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Description of Penny Lane Seniors Residence

Penny Lane Seniors Residence is located in Fitchburg, Massachusetts, the third-largest city in Worchester County. Relatives appreciate the facility's homelike setting, as well as the personalized care their family members receive. They also comment enthusiastically on the quality of the homemade meals that are served. An abundance of nearby public transportation makes it easy for residents to attend medical appointments, go shopping and visit local attractions. The facility organizes outings to numerous museums, including the Fitchburg Art Museum, Top Fun Aviation Toy Museum and The Revolving Museum.

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Reviews of Penny Lane Seniors Residence

1.0

1 review

  • Facility

    1.0

  • Staff

    1.0

  • Food

    1.0

  • Activities

    1.0

  • Value

    1.0

Fkaddy

1

April 21, 2025

I am a friend or relative of a current/past resident

DO NOT ever go to Penny Lane. This has to be the worst place ever. My Uncle is in there and I am getting him out. The Manager Judy is the most poorest excuse for a human being. She has harassed my Uncle. Tell residents one thing then turns around and changes her story or calls you the liar. The manager Judy has all her relatives working there so when something happens and you call them out on it they all stick together and lie for one another. They have the most horrible food and it's always chicken. I would bring down home cooked meals for my Uncle and they refuse to warm it up for him and make him eat it cold. They are not allowed to have any food or drinks in there room. They make you keep it in the office where staff members eat it. The Manager Judy lives on the 3rd floor with her bf that is supposed to be the maintenance man which the place is totally nasty. No updates and very dirty. I have pictures to back it all up. My Uncle and his roommate is always freezing and they tell them to put another sweater on. The Manager is always telling my Uncle she wants him out. I have witnessed all of this and it is terrible that nobody is doing anything about it. I would give no stars if I could. Please don't let your loved one's go to this place

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