Bickford of Battle Creek

Cheryl

My brother is at the assisted living of Bickford of Battle Creek. The place is really clean and the layout is really nice because it's like one big square, so the residents never get lost. The property is all completely enclosed so they can't go outside of the community without someone knowing. They have a wristband on him so that when he gets near any of the exits they're alerted, and this is comforting to us. The staff members have all been very good. When we requested for pictures to be hung in his room, they got that done right away. I don't have any bad feedback about the staff. They've all been very good with his medications, they make sure he takes them, and his refills are taken care of. They have activities like movie nights, and he seemed excited about things, like soon they're going to a car museum. The food is good and he likes the food. He's more mobile than a lot of the residents there, so they gave him little jobs to do which really helps him. It keeps him thinking about what's going on, like he helps set the table for meals, or helps with the water cooler. It's good for him to have something to do and know that he can help with chores. The staff has been really responsive when we call to check on how my brother is doing. They've been really good with us so far. I think the layout of the place is very nice and they have a lot of great activities. They have people come in, they have church services that he can attend, and they're setting up a farm day where people can bring in animals that the residents can pet or interact with. The one thing we are confused about is the cost. They have something called a community fee and we're not sure what that is, and it makes a difference on his monthly bill by quite a bit.

LL

Bickford Senior Living was off the scale, but we couldn't afford them at like $4,000 and up, but it's a beautiful place. Even the type of people there were more middle to upper class. We had the interview with them in a formal dining room, and we were talking, listening, and observing, then they told me the price and how it works. They start at $3,000-4,000. The layout of the community was beautiful, and the workers were great. I saw one person interacting with a group of residents, and the first one I saw was the director. The dining room was beautiful, and it was more like a closed off formal dining room. Maybe it was after their mealtime, but it was not set up that way. It seems they're eating at a particular time. The place looked clean and it was decorated nicely. It's nice.

BM

We picked Bickford of Battle Creek for my dad because it's close to the VA and to me. It's a locked unit, so you have to have a key to get in. It's secure and decent. The staff seems pretty nice. It's a clean facility, but I need to figure out how to get his laundry done more consistently and get his food to him on time.

Ricky

Overall, Bickford of Battle Creek was pretty good. However, they would order my mom's medication every month, which has to be ordered in 90-day supplies, which was costing her $500 to $600 a month. We weren't really pleased with that portion of it. My mom also went with a permanent catheter and they weren't equipped to handle that. They do have lots of activities for them and they pretty much take care of the people there. My mom was in their assisted living portion. They are great people to work with and were pretty much on top of things.