108 Memory Care Communities in Oakland County, Michigan

LynnRose

RUN...don't walk from this facility before placing anyone you love or care about in there! PLEASE check their reviews thoroughly and any violations they may have. We placed our loved one here for two weeks for rehabilitation after he was discharged from the hospital after having a severe accident. There were so many things wrong here I don't know where to begin! The staff attempted to serve our loved one FOOD HE WAS ALLERGIC TO which could have caused dire consequences had we not been there to immediately take it away from him. (IT passed at least three different employees' hands before reaching our loved one so there was absolutely no excuse for the "mishap"!). The allergy was also written (and highlighted in PINK highlighter) on our loved ones meal receipt each time he was served something. It took at least 20-37 minutes for the nurse to arrive after the call button was hit when our loved one needed something. Our loved one fell from his bed on the dirty floor and remained there FOR OVER 20 minutes AFTER the call button for the nurse was pushed because nobody came to his rescue! By accident, an aid was walking by and assisted our loved one as the nurse, again, NEVER CAME, despite the call button being pushed. The cough medicine our loved one was taking (WITH CODEINE) had apparently "RUN OUT" according to the nurse so he could not have the required dose until they "replenished" the medication! ARE YOU KIDDING ME? HOW COULD THIS HAPPEN? The bathroom was disgusting. Our loved one's roommate defecated ALL OVER after he was left sitting on the toilet for OVER 20 minutes with no nurse coming to his aid AFTER he pushed the call button numerous times. The bathroom was not thoroughly cleaned up for literally 6 days with feces in the front of the commode and the back! There are so many other issues with Evergreen...too numerous to mention here but PLEASE people...check out this place thoroughly before putting anyone there. Thank you.

Disappointed son

Not enough staff to provide care Good people but sadly much under staffed which resulted in poor care. Had to move My parent to another facility with better care.

Linda

My father was in the American House West Bloomfield. It was a nice facility, it was neat, and it was clean. I think they lock everybody down in their rooms, and that's a problem for my dad. The staff was very nice, except that they couldn't handle my father. I wish they would have done something more. I put my dad there for two hours, he had a fit, and I had to pick him up. They said, "I can't handle this outburst, come pick him up." I saw the breakfast, it looked like mush, it was very small, and it did not look appealing. It was a very nice facility with a very pretty, pretty décor. They had a kitchen and a nice apartment. They need to try to manage people who don't want to be there, and they need to have some more training redirecting people, they just can't give up. They have a beauty salon and a library in the corner.

Susan

I chose American House West Bloomfield, it was an excellent visit. The people there were excellent, they're well-run, and I'm moving there this month. I looked at their cheapest units which are the studio apartments, they had 2 different ones to select from. I chose one and they're holding it for me. It was clean and bigger than the other ones that I had looked at. I think they had an exercise pool that you could use. They provide 3 meals a day and snacks. The unit that I chose looks out over a courtyard, and washers and dryers are right across my room so I can do my own.

A.L.

Brookdale Grand Blanc was beautiful, and my cousin said that they treated him like a king. He was happy there. They were good, they were awesome, and they cared about their people. The staff was a very caring staff, and I got feedback from them constantly. I met the nurses on staff, they were good, they came in and introduced themselves to him, and they were all awesome. They have different sizes of rooms depending on what you want, they were clean, and everything was great; they also have storage. Every time the staff would pass his room they would stop by and talk to us. The food was great, and if he didn't like something they would make him something else.