Memory Care Community in Cary, North Carolina

Susanne

I am staying at Jordan Oaks. They are friendly. The room is actually kind of spacious for a studio and a handicap room. I am able to access the shower and everything. The staff is really helpful and friendly. They have a chef that prepares meals and they have good variety.

Bryan

I visited Brookdale MacArthur Park for my mom and it was fine. The staff was very helpful. They showed me a single room and a shared room. They have an on-site salon. They have a dining room and all different types of activities, but I didn't get to see the specific types of activities. They do activities right now. I didn't ask about visitation. I really wasn't worried about that. Obviously, it's all going to be different because of COVID anyway.

Todd

I visited Brookdale MacArthur Park. I was very comfortable with the staff. They were very helpful, they spent a lot of time with me as they helped me with this decision. I sat with the sales manager, KC, for a good two hours. She gave me all the time I needed, I didn't feel rushed, and she was honest with me. I also met some of the residents, and they were very helpful. In fact, one of them -- an ex-teacher like my mother is -- offered her phone number in case my mom had any questions. It was very pleasant, I think it was a great visit. The residents all seemed very happy, and they're well taken care of. I was very happy with the place.

Ken

Waltonwood Cary Parkway was very nice. The cost was a little bit more than other places though. The food was good. They had a big dining room, which was very nice. The units themselves were very nice, very clean, and modern. They have independent, assisted, and memory care units that you can move from one to the other if you needed to. The place was spick and span clean. The dining room was a good size. They had nice tablecloths, and you actually order from a menu like a sit-down restaurant. They had several choices of things that you can order for that one meal. It was nice.

JG

My mother lived at this facility for over a year and although it is picture perfect looking, it falls short in providing a caring, dignified environment. Avendelle costs over 8K a month, yet the food, staff, and activities provided do not reflect the high-cost. - POOR FOOD AND SMALL PORTIONS Avendelle\'s model does not include professional food service instead, the low-paid staff is expected to cook on top of there other duties. This has extremely poor results, food is over-cooked, unidentifiable, and repetitious. Sandwiches are served with one slice of \'luncheon meat\' and the staff has stated that the permitted portion size when chips are served is three chips! Also on several occasions, the house ran out of milk before the end of the month. No new milk was provided until the new month\'s groceries arrive. - CONSTANT STAFF TURN-OVER We\'ve been told that Avendelle pays less than other providers...and it shows in the constant staff turn-over. There were times when managers were working multiple shifts because staff simply did not show up or quit mid-shift. Four months before Mom moved, a new director was put in place to fix the many problems - alas, we saw no improvements and unfortunately, things appeared to be getting worse! - LACK OF ACTIVITIES Avendelle\'s activity calendar is rarely followed. Residents usually set in front of the television for most of the day and they are shuffled off to bed soon after dinner ends - at 5:30. Don\'t be wooed by Avendelle Maynard\'s new home-feel and tasteful decorating - in this case, beauty is only skin deep. Note: This review covers our experience from 2018 to 2019.