Queen City Elder Care

Queen City Elder Care:

After working their way up from Physician Representatives to Regional Director and Sr. Vice President for a well-known, national palliative care agency, Michele Vollmer and her husband, Mark welcomed the opportunity to start their own business in the greater Cincinnati, OH area. The Vollmers were moved by the growing number of elderly individuals who are left unattended at home when released from the hospital. They developed a strategy to help mature adults maintain independence and a high quality of life by providing trained, compassionate caregivers.

"I love hearing clients and their families express how much the service has helped them and how great the staff is," says Michele. Queen City Elder Care uses a rigorous process to ensure that caregivers are trustworthy, dependable, and have the attitude, personality, and skills needed to provide top quality care. Caregivers are assessed by performance indicators, including personality, behavior, integrity, and the risk for substance abuse and sexual harassment. The Vollmers also see the importance in using an empirically validated assessment program to assess their caregivers psychological states through standards set by numerous associations, such as the American Psychological Association and the Society for Industrial and Organizational Psychology. Employees are also encouraged to practice conscious capitalism, as the Vollmers provide opportunities for them to volunteer and give back to the community.

With certification in the American Alzheimer's Association advanced Alzheimer's and Dementia training Program, essentiALZ, Queen City Elder Care's staff members are well prepared to provide the type of care and understanding needed for individuals with memory loss.

Unique to Queen City Elder Care, they employ a nationally-certified Activities Director who ensures that their staff provides client-centered care. In addition to supporting a client's cognitive, physical, emotional, and psychosocial well-being through therapeutic activities, the Activities Director matches each client's former lifestyle as closely as possible with his/her current functional level. Diet and exercise are also individualized based on medical needs.

Queen City Elder Care is an in-home care provider and is a member of the Caregiver Quality Assurance Program. If you're looking for personalized, quality care in the Cincinnati area, contact Queen City Elder Care.

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel firsthand what it's like to live at Queen City Elder Care.