Memory Care Community in Frisco, Texas

Diane

Landing at Watermere Frisco was very good and the building is nice because it was only 2 years old. It was built in a modern way, and they had a lot of activities there. What appealed to me was they had an indoor pool which you could use when you wanted to. They didn't have any medical kind of facilities nearby so you had to go choose your own. They have a very nice dining room. The staff was extremely kind and the security in the place was really very good. The staff is very helpful and showed me various apartments that were available. They were very courteous. The menu seemed very comprehensive and their meal plans are really good. They had an extra bistro or wine bar which seemed satisfactory.

James

Landing at Watermere Frisco was visually dynamic. It looked like they spent a lot of money on the visuals and the decoration. It's a beautiful place. The staff during the tour was very warm and very inviting, and they really made a lot of effort to connect with us. The dining area was very nice and well kept. They were doing bingo and music, and they seemed to go beyond on the activities.

Marcia

Watermere Frisco is brand new, and it is very convenient for all our relatives. It is right off of the highway, and everybody in the family can get to it really easily. They have Bingo and outings they go on; they have 2 or 3 activities every day. They serve breakfast and lunch, and then they serve dinner twice a week. My parents are in the independent living part. They have laundry services, and they have a swimming pool with instructors, a gym with instructors, big lounge areas, and an awesome restaurant where you can order off of a menu. It is really nice. They have independent living then they have a thing called the Bridge, which is in-between independent and assisted living, and then they have assisted and memory care. The staff is super friendly. They know what is going on with the residents, and they are very knowledgeable.

Roger

We live in Parkview in Frisco. The only problem we’ve encountered is that the food is horrible. We’ve tried to get them to change it, but they refused to do it. Our apartment is OK, and the people are friendly. The apartments have cabinets, there’s a shower in the master bedroom, the bedroom is big, and it has a full kitchen, although the appliances in there are not all brand new. They serve three meals a day, but the quality of the food is very poor right now. They pay for all the electricity and everything, except for your TV and telephone. The manager is a nice guy, he just doesn’t know how to manage very well. I can’t really say that the value is good because we’re paying a lot of money, but we’re not getting the kind of food we’re paying for.

Roger

We used to live at Watermere at Frisco. It’s a terrible place to live. It’s a brand-new building, but the quality of the building itself is poor. We lived on the second floor and the roof leaked. They don’t fix anything, and you have to pay for the parts to get it fixed. They advertise three meals a day, but breakfast most of the time was not even adible, and now the residents are lucky to get one meal a day. The parking garage leaked. On the second floor they have a garden on top of the parking garage that drains on top of it, and water runs into the apartments. The activities ate terrible. At 8:00 at night all their activities are in one area and they lock it up so you can't go in there. I wouldn’t recommend this place to anybody, and I would rate the staff very poor. The facilities are poorly-made and everything was coming apart at the seams, the windows leaked, the ceilings leaked, and they didn’t fix any of it.