Cottonwood Creek

Valarie

We enjoyed Cottonwood Creek. The rooms were very nice, very clean, and very well kept. It's one of the places that we're thinking of taking my parents if they choose to go. From what I saw in the calendar, the activities looked very nice. They have outings once a week. The dining area looked very nice, very clean, and it was restaurant style. The staff was very caring, very knowledgeable, and helped us answer all of our questions.

Business Response

Gail

I toured Cottonwood Creek, and we loved the atmosphere. It's very neat and clean, and we enjoyed the visit. The people living there were very happy and friendly, and they had a lot in common with my dad. They were great. There was a gentleman who brought in and played his piano. We joined in and my dad danced for a while.

Jane

My brother-in-law is at Cotton Creek. He's recovering, enjoying the food, taking part in the activities, and he's happy as a cloud. The marketing staff went above and beyond to get my brother in-law in. The billing staff was really good at explaining what the cost was. The food is good and he really likes it. He has no complaints at all.

KW

Cottonwood Creek was nice and clean. The residents seemed to be pretty nice and the rooms were very big. The studio apartments were too small for me though. They have Bingo and different activities during the week. The staff was good and answered all my questions. They have sidewalks going out in different directions so you can walk all the way around the building.

Brent E.

I\'ve lived here over a year. Constantly understaffed. Med techs and assistants are good. We have a new nurse for the facility as of a couple months ago. Previous nurse constantly was late with providing us with refills. Constantly late with refills leaving us residents to go without. I\'m not aware if that\'s been resolved. Some of the attendants are not qualified to do your personal laundry. They don\'t seem to mind if they ruin your clothing. The dining room again understaffed, service is slow. Over half the time you could wait 30-45 minutes do you have your order taken and then anywhere from 30 minutes to an hour before you receive your food. Half the time it\'s on the cool side. Heaven forbid if you wish to ask for anything in the meantime such as butter or additional condiments. Anything over my base needs such as recovering from surgeries are out of the question. They\'ll just leave you hanging. Even though ask for additional service before, after the surgery, then it\'s a big No. It\'s the management that provides less than quality service. Though everyone is friendly. It\'s odd.